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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
979 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 979 reviews

December 30, 2021

The service technician was wonderful! From the time I walked in until the time I left he kept me informed and explained everything in detail. More

by KAREN92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
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Dec 31, 2021 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2021

On time Curtis know whut they were doing kept me informed what was going on and made recommend things I needed didn't say I have to get it done or else . More

by WORTAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Report | Print
Dec 31, 2021 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 29, 2021

Had a flat tire while in the neighborhood. My car was seen almost immediately. A screw was removed from the tire. The tire was patched and I was on my way in less than an hour. Service coordinator (He More

by ALIPTAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector, Justin Martin
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Dec 31, 2021 -

Gary Rome Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia!

December 29, 2021

The service representative was very helpful, and ended up saving me a lot of money with his suggestions. Thanks! More

by WOODY290
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Dec 31, 2021 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 28, 2021

Great quality work. They are fast on time and have great prices. I highly recommend coming here for service. More

by jonathan9707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Report | Print
Dec 29, 2021 -

Gary Rome Kia responded

Thank you, Jonathan, we appreciate your business and our team looks forward to serving you again soon!

December 27, 2021

They took me in on an emergency basis and repaired my car a day early. More

by SMITHESQUIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person nice
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Dec 29, 2021 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 26, 2021

Very nice customer service. Only thing I was hoping to get the deal that I got from the webpage when I submitted my information and made the appointment. More

by VIVIRIVERA009
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
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Dec 27, 2021 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

December 26, 2021

Very welcome ketp me on update with information about my car very responsible on it More

by KATYM2597
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nathan
Report | Print
Dec 27, 2021 -

Gary Rome Kia responded

Thank you for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Gary Rome Kia are glad to have you as a customer.

December 23, 2021

They had the wrong part ,had to reschedule, part didn't fit the car, and they couldn't get the right one More

by MPHOWE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Nathan
Report | Print
Jan 09, 2022 -

Gary Rome Kia responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

December 23, 2021

Never got my 15 point inspection which I usually get every time I go in for service More

by DESULLIVAN61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No
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