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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
973 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
Contact Dealership

809 Enfield Street

Enfield, CT

06082

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Showing 973 reviews

September 25, 2024

It's always good and quick service here, with a nice waiting area with wifi and coffee available More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
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Sep 26, 2024 -

Gary Rome Kia responded

Thank you, Jordan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 24, 2024

Kay was probably the only good part of my initial experience. Brought my car in on 08/27/24 for new brakes and an oil change. On 08/29/24 my car was ready to be picked up. My check engine light came More

by Samantha Rossi
Workmanship
Recommend Dealer
No
Employees Worked With
Kaylin’s Davis, Merissa McClain, Trisden Toccaline
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September 23, 2024

Very pleasant crew and I was in and out in a very short time.would highly recommend Gary Rome Kia More

by PATSYCROM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merida Mcclain
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Sep 23, 2024 -

Gary Rome Kia responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

September 23, 2024

i was very happy with the speed and completeness of services offered. service rep was very plesant More

by SLSELKIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dont know her name
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Sep 25, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 21, 2024

They corrected a problem the same day with their error with my service and made me want to take back my car for future needs. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only
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Sep 23, 2024 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 13, 2024

Justin knows his tuff and is honest and up front. Highly recommend working with him for your next ride More

by OFFICE22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience!

September 12, 2024

Gary Rome Kia is a very welcoming dealership. Staff members were patient and knowledgeable. Enjoyable experience. More

by JEBREO
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

September 06, 2024

Efficient emissions test service Only took twenty minutes as promised Quick and easy. I will return More

by DURFF55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 06, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

September 05, 2024

Pleasant people to deal with and good work on the vehicle. Will return for further service. More

by WOODY290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ccc
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Sep 05, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

September 05, 2024

Appallingly bad service experience. Will never go there again. They had no interest in making sure I was a satisfied customer. More

by LEEFELDSCHER
Recommend Dealer
No
Employees Worked With
service dept
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Sep 05, 2024 -

Gary Rome Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Lee, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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