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Gary Rome Kia
Enfield, CT
864 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer.
Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams.
Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 861 reviews
March 08, 2022
Called and they accommodated my date and time. Listened to my issues and followed up with my concerns. Provided service , washed my car and got me out of the dealership in less time than was ini Listened to my issues and followed up with my concerns. Provided service , washed my car and got me out of the dealership in less time than was initially quoted. All were courteous and helpful More
by NURSEBETSY
Verified CustomerEmployees Worked With
Hector Ortiz
Helpful March 08, 2022
I have been a customer of Gary Rome Kia in Enfield for about 20 years. This is my second Kia. I found the Service Department to be very respectful and helpful. There have been several managers through the about 20 years. This is my second Kia. I found the Service Department to be very respectful and helpful. There have been several managers through the years and I found all of them good listeners when there was a problem and would always find a solution to that problem. More
by floresbrown
Employees Worked With
Trisden Toccaline
March 06, 2022
Pleasant and polite service staff. Almost always on schedule. Easy to self-schedule service. Have never experienced any attempt to oversell a service. Almost always on schedule. Easy to self-schedule service. Have never experienced any attempt to oversell a service. More
by rwilsonct
Employees Worked With
Service - not sure of name
March 05, 2022
I bought two cars from there, and they’re always professional and courteous. Service department always does an excellent job. professional and courteous. Service department always does an excellent job. More
by CARSONTILLMAN25
Employees Worked With
Other Employees :
John Bruso, Anthony Santinello
March 02, 2022
Always clean, friendly staff, it always takes a little longer than they say, but they are a busy service center, so understandable. longer than they say, but they are a busy service center, so understandable. More
by RH71061
Employees Worked With
March 02, 2022
Had my car serviced on 2/28/22 and Trisden, asst. service mgr, is my go to person. He is professional, honest and listened to my concerns about my 2016 Kia Forte5. It has been sluggish the past few service mgr, is my go to person. He is professional, honest and listened to my concerns about my 2016 Kia Forte5. It has been sluggish the past few weeks and diagnostically they could not find any thing wrong. However, the tech checked the spark plugs and found they needed to be replaced along with the PVC. Also changed the air filter and did the oil change. Trisden was very honest which I very much appreciate and just did not say we can't find anything wrong with the car. Every issue was addressed and the car runs great now!! Also, Trisden had the car returned to me at my home, which is wonderful. Great service and nice staff!! Sandy Hunsinger More
by hunpal
Employees Worked With
Trisden Toccaline
March 02, 2022
Incredible customer service! From sales to financing everyone was wonderful! Will be back for our fourth lease with you in a few years! From sales to financing everyone was wonderful! Will be back for our fourth lease with you in a few years! More
by Lisa
Employees Worked With
Other Employees :
Shaun was awesome in finance!, Anthony Santinello
