![](https://dealerrater.com/ncdn/s/13.20240701.741/Graphics/icons/close-x-orange.png)
Gary Rome Kia
Enfield, CT
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 858 reviews
They did everything as expected I had four tires put on. The price was reasonable and was done in the time promised. The price was reasonable and was done in the time promised. More
Timely service and friendly staff. Met all our expectations. Will definitely continue having our vehicle services at Gary Rome Kia. Met all our expectations. Will definitely continue having our vehicle services at Gary Rome Kia. More
Staff are very conscientious; helpful, not pushy, knowledgeable and pleasant. Got a great deal on the car I wanted. Best car buying experience ever. knowledgeable and pleasant. Got a great deal on the car I wanted. Best car buying experience ever. More
Although the electrical problem with my Sorento was difficult to pin down and although resolving the problem was a multi-service event I must say that Trisden, the head of the service department at Rom difficult to pin down and although resolving the problem was a multi-service event I must say that Trisden, the head of the service department at Rome Kia took on the difficulty and stuck with it and supplied me with a loner car for approximately four to five weeks. I ran a high-end remodeling business for fifty years and am familiar with customer service for complicated issues. Trisden was regular with calls to let me know where things stood and explained the situation well and always gave me the impression that I was smart to have chosen Kia. This is my third Kia and because of the way I was treated at Rome Kia and especially by Trisden I constantly recommend Kia to friends, family and customers. I am aware that nothing is perfect and appreciate Kia’s commitment to provide a warranted that truly gives me piece of mind. My first two Kia’s never had issues and thus far my current Sorento has had only one real issue which was a TRICKY one. I thank Kia, Rome, and Rome’s, Trisden for standing in there for me. More
The service was fast and efficient. The service personnel friendly and informative. Would recommend a friend. The service personnel friendly and informative. Would recommend a friend. More
Everything went perfectly and thank you for the free service on my new car. Thanks service on my new car. Thanks More
I always receive great customer service at Gary Rome Kia in Enfield. They have been extremely helpful. in Enfield. They have been extremely helpful. More