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Gary Rome Kia

Enfield, CT

4.5
858 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 858 reviews

March 24, 2022

Emission the wait wasn’t to long! Happy about that. Y Thank you so much! More

by SHARON0609
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
No idea
Mar 25, 2022 -

Gary Rome Kia responded

Shannon, We appreciate your business and our team looks forward to serving you again soon!

March 24, 2022

10 cars and 2 decades of these Clowns and I'm done they used to be passable John Mann, his enabling Boss and their rapidly declining Service Dept are just embarrassing. More

by EPROJEKT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dangelo Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2022 -

Gary Rome Kia responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

March 23, 2022

They were so helpful because it was my first time with the new car. They took care of me and made me feel like I had been going there for years. I definitely want to go back for my next oil change. More

by KYLE.BAILLARGEON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2022 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia, Kyle, your feedback and rating mean a lot to us. We're glad we were able to help, and we look forward to seeing you again!

March 22, 2022

This visit was the 2nd try to have the oil pressure sensor replaced per recall. This time the part was available. More

by AROMANO03
Recommend Dealer
Yes
Employees Worked With
Service department
Mar 22, 2022 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Gary Rome Kia.

March 22, 2022

Service at this Gary Rome dealership was as efficient and of the same quality as Gary Rome in Holyoke. Staff was likewise as courteous as the dealership in Holyoke. More

by MR.JOHN.LEVASSEUR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service crew was great
Mar 22, 2022 -

Gary Rome Kia responded

John, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2022

They were very nice & explained everything. I had an appointment & didn’t have to wait. The work was completed before the time they told me. Highly recommend. More

by HAUSERMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know. Dealt with service department
Mar 24, 2022 -

Gary Rome Kia responded

Thank you for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

March 20, 2022

Great service great people! It was a really nice change after visiting other Kias. This one by far is my favorite and I will be back! Thank you for your service :) More

by irem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department I don’t know his name
Mar 21, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 20, 2022

Best service I had in a long time nice people to deal with and timely service thank you More

by TWINSJJOHSNON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Mar 21, 2022 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 20, 2022

Service rep. Has been excellent. The feeling that you are being honestly looked out for. More

by MADUCHARME2516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service counter reps
Mar 21, 2022 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Gary Rome Kia!

March 19, 2022

The customer service was good. They kept me updated on everything that was needed to be done. More

by GCARSON118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department
Mar 21, 2022 -

Gary Rome Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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