Gary Rome Kia

Car was clean, issues fixed. Appreciated the floor cleaning looked better than when brought in. Just wished shuttle was later as had to Uber. Appreciated the floor cleaning looked better than when brought in. Just wished shuttle was later as had to Uber. More

They are professional, courteous and efficient. My vehicle required brakes as well as an alignment. They recommended a PCV valve as well and now my car runs better and the ride is smooth. Very plea My vehicle required brakes as well as an alignment. They recommended a PCV valve as well and now my car runs better and the ride is smooth. Very pleased with their work. More

Great counter service and very friend assist to refreshments and site down waiting is good refreshments and site down waiting is good More

Maintenance service was completed within 2hour time frame service manager explained any recommendations without pressure of replacing parts with cost of part and labor addressed Only suggestion I w frame service manager explained any recommendations without pressure of replacing parts with cost of part and labor addressed Only suggestion I would make would be .able to have my leased car serviced at any if the Rome centers.. More

I will NEVER come back as a customer again. We've purchased 3 vehicles with your dealership in the past couple of years and will be letting EVERYONE I know what horrible, horrible service we We've purchased 3 vehicles with your dealership in the past couple of years and will be letting EVERYONE I know what horrible, horrible service we received and how your incompetent service department destroyed my car and I can't even get a manager to call me back. Now taking legal action. More

Excellent customer care and customer service. Very clean dealership. D'angelo was a very knowledgeable and helpful salesman. I will definitely use them again. Very clean dealership. D'angelo was a very knowledgeable and helpful salesman. I will definitely use them again. More

I bought my 2018 Kia Niro hybrid in Connecticut, but Gary Rome Kia is where I have always had it serviced. Their attentivenes to my needs has always been first-rate! I may come in for my regular service wi Rome Kia is where I have always had it serviced. Their attentivenes to my needs has always been first-rate! I may come in for my regular service with things I feel need attention, but they always do their own comprehensive assessment to see that everything is in good order. I also must mention their staff members,who go out of their way to make us all comfortable. I can't say enough wonderful things about this dealership! More

I worked with John Bruso. He was informed, helpful, friendly, and accommodating. I have no complaints. I had wanted a Kia Soul. There were none to be found locally. We decided He was informed, helpful, friendly, and accommodating. I have no complaints. I had wanted a Kia Soul. There were none to be found locally. We decided on a Forte and I'm very happy. More

As always we get the best service ever. People there are very friendly, knowledgeable and helpful. They keep us informed on the work being done and expected finish time. People there are very friendly, knowledgeable and helpful. They keep us informed on the work being done and expected finish time. More

Prompt and reliable service time completion. Was updated periodically about the status of my vehicle while I wait. To top it off, one gentleman (who escorted me to my car afterwards) provided ex Was updated periodically about the status of my vehicle while I wait. To top it off, one gentleman (who escorted me to my car afterwards) provided excellent customer service! Overall great experience for my first time at this Kia service center. More