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Gary Rome Kia

Enfield, CT

4.4
987 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 987 reviews

January 10, 2025

Service techs were fine, professional and helpful. Receptionist and service advisor answer phone as if you are purposefully trying to ruin their day by calling. Service advisor asked me with an accusa More

by Lynn
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only employee who gave name was service advisor Kay
Jan 12, 2025 -

Gary Rome Kia responded

Thank you for bringing this to our attention, Lynn, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 05, 2025

The only issue was when we picked up the car the dealer prep wasn’t the best. More

by LORIBRACK88
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Jackson
Jan 06, 2025 -

Gary Rome Kia responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Lori, feel free to contact us at your convenience.

January 05, 2025

I was impressed with the salesman. Brian was straightforward and made the process very easy. More

by CONNIEMICHELE16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Gary Rome Kia responded

Thanks, Connie, for your feedback on your recent visit to Gary Rome Kia. It's great to hear that we were able to assist you and that you had such a positive experience.

December 30, 2024

My Kia is a 2013 so I normally go to a local garage. This time though there was a fuse recall so I needed to go to a Kia dealer for a free fix. My dealership is no longer there from years ago. The More

by FREDHAWCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Gary Rome Kia responded

Thank you, Fred! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia. We look forward to having you as one of our valued customers for many more years to come!

December 24, 2024

My salesman was D’Angelo and he was phenomenal! I went to him twice and drove 80 miles to use him because he was so good. The finance man was also wonderful. More

by KRAFICKK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dangelo Sanchez
Dec 24, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear Dangelo was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 24, 2024

Great fast and easy Marissa was great always makes the process easy Always friendly thank you More

by NICOLASJP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Dec 30, 2024 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 23, 2024

Very good experience. Low pressure and knowledgable about the vehicles they sell. D'angelo was great to work with. More

by DAVID.DERBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
Dec 24, 2024 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

December 21, 2024

great service. quick and easy. had friendly customer service. i would recommend to my friends. More

by MICHAELMARION43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karissa Leduc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lavelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dangelo Sanchez, Vanessa Williams
Dec 23, 2024 -

Gary Rome Kia responded

Thank you, Michael, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

December 20, 2024

The associates are very knowledgeable, friendly, courteous. They make sure to explain in cost in detail More

by PEGGYSUE1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Gary Rome Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 19, 2024

Justin Martin was great. He was very accomodating and professional. Glad to do business with him. More

by LBIRD3711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Justin delivered such a great experience!