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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
948 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 948 reviews

October 30, 2024

Oil change service was fine. The fact they sold me a vehicle with 4k miles that they got from Canada without disclosing the problem that I would not be able to get recalls repair More

by CMSLEDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan in service
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Oct 31, 2024 -

Gary Rome Kia responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 27, 2024

Professional, Friendly, Courteous, They treat you like Family! An Awesome car buying experience! Check it out! You'll be glad you did!!! More

by ED.4667
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lavelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

October 27, 2024

Very satisfied with this dealership. Great service. We have purchased two vehicles from this dealership and continue to bring the vehicles in for service. More

by JERRYVEGA76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2024 -

Gary Rome Kia responded

Jerry, Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

October 26, 2024

Great customer service during the initial phone call, day of service, and when the car was ready. More

by THEEJPSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristin
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Oct 27, 2024 -

Gary Rome Kia responded

We are very happy to hear Tristan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2024

They Kept me updated through the day on the status, were polite and courteous on the phone More

by GINGER827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown - service department
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Oct 24, 2024 -

Gary Rome Kia responded

Ginger, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 22, 2024

The work done on our car was timely and excellent. The service department is always very helpful and provides updates along the way in a timely manner. More

by ARILEY1662
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

October 21, 2024

The service is very professional and courteous. The wait time for the servce to be complted was reasonable. More

by LJSSONO
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
John Bruso was exellent throughout the entire transaction when we purchased our Sorento.
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Oct 21, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 21, 2024

Great staff, gets work done at the time they say. Good coffee, and happy with results!!!! I'll come again More

by Lou
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Don't remember name
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Oct 22, 2024 -

Gary Rome Kia responded

Lou, Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 20, 2024

The dealership is clean & has a nice waiting area. Everyone is friendly & they did a great job! More

by smoyermeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 21, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 16, 2024

Service staff was pleasant and courteous. Car was ready when promised. Estimate of changes was right on. More

by jd@40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayliana Davis
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Oct 17, 2024 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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