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Gary Rome Kia

Enfield, CT

4.4
980 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 980 reviews

November 01, 2023

Had a great experience buying my car. My salesman Sebastian was awesome, I felt zero pressure and he got me in a car that was perfect for me. More

by JOSEPHCARBONE5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Gary Rome Kia responded

Joseph, Thanks for your feedback on your recent visit to Gary Rome Kia. It's great to hear that Sebastian was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 01, 2023

Jerry Rome did excellent work on my Kia it works wonderful now the truck always can count on them I recommend anyone that has a Kia go directly back to the dealership if you dealing with your car th More

by none3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Lavelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! Jerry and our team sincerely value your business and look forward to your next visit.

October 31, 2023

I appreciated that my car was serviced completely in a timely manner. Everyone was polite and professional in their presentations. More

by MPRICE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 31, 2023 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2023

Very nice rep. Easy to speak with and very helpful with all info needed. It was nice to offered complimentary car wash. He didn’t have to but he did so we do appr More

by PACH.CHRISTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 31, 2023 -

Gary Rome Kia responded

Christine, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

October 30, 2023

johnn bruso did a great job he a big aset to your business thanks to all More

by RAY.COBB45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : john bruso
Oct 30, 2023 -

Gary Rome Kia responded

Thank you so much for your kind words, Ray, and for taking the time to leave us this wonderful feedback!

October 30, 2023

The dealership has always been very good to work with but this latest encounter was not. My car was not ready at the time I was told. The service clerk ignored me when I arrived then became quite rude. More

by NONE3
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service clerk
October 29, 2023

John was great to deal with, during the sale and afterwards. The cleaning of the car could’ve been better , there were dirty broken plastic forks in the glove compartment and they didn’t vacuum the More

by GLASTONBURYDIRECTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Liptak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John B
Oct 30, 2023 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

October 28, 2023

Never gave complementary car wash as promised to busy hanging around doing whatever did not notice till I got in car should have gone back but was running on schedule if they had sad something maybe I More

by SHARON52169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Did not catch name
October 26, 2023

The service was very good and the employees were friendly and courteous I would recommend More

by DANIELLE201584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team, Danielle. We're glad to hear we delivered such a great experience!

October 26, 2023

Great experience! They made it very smooth and an easy process. There was absolutely no pressure and they were very friendly and helpful. A special thanks to Sebastion More

by KAMH78
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cassidy and Sebastion
Oct 26, 2023 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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