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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
980 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 980 reviews

November 12, 2023

Long Waite and the price seems excessive plus the car was not checked as promised More

by LANDO1480
Recommend Dealer
No
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Nov 15, 2023 -

Gary Rome Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

November 12, 2023

Brain was by far the best salesman I have ever worked with. So welcoming, attentive, and informative. I’ve already recommended him to friends and family looking for vehicles. More

by AYDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2023 -

Gary Rome Kia responded

Thank you, Ayden, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again.

November 09, 2023

Great professional prompt service, fixed my issues before the scheduled appt date Hector kept me posted every step of the way ! Highly recommend Gary RomeKia More

by Amyboyer71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Nov 09, 2023 -

Gary Rome Kia responded

Thanks, Amy, for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

November 09, 2023

I dropped off my vehicle for an oil change, and tire rotation. I also needed a courtesy ride to work. Come to find out, they had an employee out sick, but still managed to get me to and from work in a t More

by M E B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Nov 10, 2023 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2023

The dealership did a good job fixing my car. I wish that they had called to let me know what was going on with my car. I had to call several times to see if it had gotten looked at and what the More

by Krits426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector was the person I dealt with.
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Nov 09, 2023 -

Gary Rome Kia responded

Thank you for the kind words for our service department! We look forward to sharing your comments with them, and don't hesitate to let us know if we can be of further assistance.

November 06, 2023

All have a Great Experience at Gary Rome Kia. I have had Hector in Service the Last Couple of Visits. He is great to Work With. More

by TRACYM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Ortiz
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Nov 06, 2023 -

Gary Rome Kia responded

Tracy, Thank you so much for your kind words for Hector, and for taking the time to leave us this wonderful feedback!

November 04, 2023

Super friendly front desk and service. best dealer ever! I will always buy from Gary rome Kia Enfield. More

by shanna2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name. He was the service front desk
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Nov 05, 2023 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, Shanna, and we hope to see you again!

November 04, 2023

Salesperson was great. He gave me all the details I needed to know about the car. I love the car. More

by UMAJK912
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bruso
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Nov 05, 2023 -

Gary Rome Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

November 04, 2023

They made everything super easy. Would highly recommend them to anyone looking to buy a new or used car More

by SCOTT1322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2023 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Scott, for choosing Gary Rome Kia!

November 02, 2023

Very friendly, professional and timely. I would have my car serviced there again if needed. More

by Suefontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 03, 2023 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

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