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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
980 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 980 reviews

November 29, 2023

Yep I appreciated the service that I got from John brousseau. Who was the salesman who I purchase my second Kia through. He made sure everything was taken care of, even with a few problems that existe More

by TEKNOFOSSIL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Brouso
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Nov 30, 2023 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

November 28, 2023

The new car i purchased. New 2023 kia sorento engine blew less than a week later. And now im out of a car More

by RONEIL71
Recommend Dealer
No
Employees Worked With
Steve Liptak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Liptak
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November 26, 2023

They are great, they follow up and requested and I haven't been disappointed With them More

by jacquid79
Recommend Dealer
Yes
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Nov 27, 2023 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

November 25, 2023

I have been very happy with the KIA Optima I bought 8 years ago. No major problems and it still looks new. Staff friendly and accommodating. More

by CHEGARTYMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruso
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Nov 26, 2023 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 24, 2023

Our sales rep John B was amazing. Not pushy, very helpful, knowledgeable and patient! I have already recommended this dealership to others. More

by CHARLENECLOUTIER0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John B
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Nov 24, 2023 -

Gary Rome Kia responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Gary Rome Kia!

November 24, 2023

The dealership was well stocked, the salesman knowledgeable and charismatic. The office was efficient and the paperwork was done quickly. Greta communication through our. More

by MCKNAPLEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Gary Rome Kia responded

Here at Gary Rome Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 16, 2023

I have been very happy with the service I have received at Gary Rome Kia. Everything has been done very well on both our cars. The staff is courteous, professional, and attentive. I used to go to a larg More

by Mel777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Merissa McClain, and technicians who worked on my cars!
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Nov 16, 2023 -

Gary Rome Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

November 15, 2023

Sebastian was very helpful, highly recommended call and follow up with me even after purchae More

by GRANDMA4LOLLY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastian
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Nov 15, 2023 -

Gary Rome Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sebastian delivered such a great experience!

November 14, 2023

I have been going there since it was Jerry Rome Nissan. Gary Rome Kia has always provided me quality service. More

by DNH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2023 -

Gary Rome Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brianna met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

November 14, 2023

Often they don't have parts in stock which requires a return appointment. It then takes a week or more to see schedule to another day appointment. More

by HOREN18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2023 -

Gary Rome Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

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