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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,022 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,022 reviews

April 10, 2024

The sales person at the store was very rude. He told me that I cannot do a test drive on a demo car if I am not going to buy it. He was forcing me to share my old car details, and made me very d More

by Bharani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Telesha Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Gary Rome Kia responded

Thank you for taking the time to give us your feedback. I'm sorry your experience was less than exceptional which is what we strive for with every customer. To be respectful and thorough with our customer's time, we follow a process which includes asking questions for clarification purposes and to help our customers make the best educated decision. We would like the opportunity to speak with your further about this matter. Please find Telesha William's contact information below. Telesha Williams Sales Manager (860) 253-4753

April 09, 2024

Tristan was very helpful and explained everything and answered all my questions and concerns. There was easy communication as well. More

by JAMIEFOLEY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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Apr 10, 2024 -

Gary Rome Kia responded

Thank you, Jamie! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Tristan met your expectations. Thank you again for choosing Gary Rome Kia; we look forward to having you as one of our valued customers for many more years!

April 08, 2024

Justin was beyond incredible to work with, David as well. I can’t imagine buying a car from any other dealer! They set the bar way too high. Complete professionals both in how they treated me, approached the More

by SCOATES9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Lavelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Gary Rome Kia responded

Thank you so much for your kind words for Justin and David, and for taking the time to leave us this wonderful feedback!

April 04, 2024

It was very quick and easy and efficient. I would recommend having service completed at Gary Rome Kia. More

by Tbackhaus
Recommend Dealer
Yes
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Apr 05, 2024 -

Gary Rome Kia responded

Thanks for sharing your thoughts about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 03, 2024

Prompt, courteous service. So far for me, honest service too. Everyone there has always been helpful and answered any questions I had More

by Sandybeach
Recommend Dealer
Yes
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Apr 03, 2024 -

Gary Rome Kia responded

Sandy, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gary Rome Kia, we look forward to having you as one of our valued customers for many more years to come!

April 02, 2024

Great Hospitable, personable, exact timing, pleasant, knowledgeable, checked if I wanted add on wash at the end of service More

by Slaval
Recommend Dealer
Yes
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Apr 02, 2024 -

Gary Rome Kia responded

Thanks for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 01, 2024

Super friendly and knowledgeable and helpful I will always be a Kia customer and Brian Boglisch and David Nathan are great people to work with ?? More

by CJS7929
Recommend Dealer
Yes
Employees Worked With
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Boglisch
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Apr 01, 2024 -

Gary Rome Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Brian and David! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 01, 2024

Hector in service dept deserves a raise Real honest guy. ..took time to show and explain issues More

by SAPOZ11
Recommend Dealer
Yes
Employees Worked With
Hector...man deserves a raise.
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Jul 06, 2024 -

Gary Rome Kia responded

Thanks for sharing about your experience with Hector here at Gary Rome Kia. We appreciate your business and hope to see you again soon!

April 01, 2024

Very professional and kept me informed about the progress along the way. The people I dealt with were courteous and expressed a desire to make sure I was satisfied. More

by GUY.LARENZO
Recommend Dealer
Yes
Employees Worked With
Merissa in customer service on the phone but don't know who I spoke to when picking up my car.
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Jul 05, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 28, 2024

Justin was excellent to work with! He made the process easy, seamless and would highly recommend. More

by AMBER.OKEEFE86
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Martin
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Jul 05, 2024 -

Gary Rome Kia responded

Here at Gary Rome Kia, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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