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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
973 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
Contact Dealership

809 Enfield Street

Enfield, CT

06082

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Showing 973 reviews

April 27, 2024

Very helpful and efficient and information on problems. Service good. Only problem is distance from my home in south windsor. More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just folks in Service dept. Don't recall names but all good workers.
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Apr 29, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 27, 2024

They gave me great service in timely manner. They were very friendly and attentive to my needs. More

by KLINGWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

April 26, 2024

Terrible Service Department I have bought 7 cars from Rome and will not return again. More

by EPROJEKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Nathan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen
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Apr 30, 2024 -

Gary Rome Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Apr 30, 2024 -

Gary Rome Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 25, 2024

The service department at Gary Rome Kia is SUPERB! They compiled the repair on my Kia Sportage in record time and they communicated with me throughout the entire process. I thought their pricing was v More

by LFLANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, Tristan, Ivy
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Apr 27, 2024 -

Gary Rome Kia responded

Thank you for your kind review, Linda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

April 21, 2024

Thank you Gary Rome Kia for the amazing experience of purchasing my new 2024 Kia Seltos! I'm absolutely in love with the vehicle and am so thankful for the care shown to me by the dealership throughout t More

by cindyjs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Gary Rome Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Cindy, please do not hesitate to let us know. We are always happy to help!

April 20, 2024

Staff was very friendly. Dealership was clean and offered water or coffee while waiting. Car was washed and vacuumed. More

by DKOPYSCINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 18, 2024

Staff was polite and friendly and my vehicle was ready ahead of the time they quoted. It was quite refreshing to see the dealership give a free oil change & return my vehicle to me much cleaner than I bou More

by DANTEGALLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 17, 2024

Marissa was awesome with communication on my vehicles repairs. Car was taken good care of! More

by KNUCKLEHEADD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa
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Apr 17, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 13, 2024

Fantastic experience … I love how they kept me informed every step of the way … thank you for making the process so easy !!! More

by Jjustbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivy Velez
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Apr 14, 2024 -

Gary Rome Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

April 11, 2024

Scheduled my recall without have replacement part on hand. Three hours waiting while tech sees if part is bad and time off work just to be told”yep bad part, we’re going to put it all back together and More

by Mikegrady59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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