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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.4
1,022 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the K4, Sorento, Soul, K5, Niro, EV6, EV9, Carnival, Telluride and Sportage making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
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809 Enfield Street

Enfield, CT

06082

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Showing 1,022 reviews

October 03, 2024

Well I can't seem to get a hold of anyone in service after trying 14 times over the last week, and I was quoted "work needed that wasn't actually needed. More

by 67NAILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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October 03, 2024

I was there for recall. I had idea of what & Why they did recall but still think it should've been explained what they did More

by TMGOLA1963
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
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Oct 05, 2024 -

Gary Rome Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 02, 2024

Very poor customer service was informed by vehicle was ready 3 times it was not. More

by darmar.jenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melissa mcclain
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October 01, 2024

Pleasant, service was on time, waiting room was clean and enjoyable, service was faster then expected. More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 30, 2024

Very professional, kind and courteous. It was a pleasure coming to your service center, thank you. More

by RAPTER47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Sep 30, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 29, 2024

They took care of my car very well. Service advisor was professional with his interaction with me. More

by charlescoffie.cri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector O,
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Sep 29, 2024 -

Gary Rome Kia responded

Thank you, Charles, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gary Rome Kia.

September 29, 2024

Great experience from initial introductions to driving away in a new car, I highly recommend buying a car there. More

by VINCENTCATANZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dangelo Sanchez
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Sep 29, 2024 -

Gary Rome Kia responded

Thanks, Vincent, for sharing about your experience with Gary Rome Kia. We appreciate your business and hope to see you again soon!

September 29, 2024

This is about my 15th new car bought over 65 years and I will tell you that Justin totally made my experience Excellent. He asked me specific questions of what I wanted. Thank you. More

by charles.travali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Liptak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Zemrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Gary Rome Kia responded

Thank you, Charles, for sharing your experience with us! We're happy to hear it went well with Justin and truly appreciate your feedback.

September 25, 2024

I'm satisfy with the service that I received on the day of visit. The person who attended to me is very courteous and knowledgeable. Thank you,! More

by AMANDA@HUSTONLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John 5 ⭐⭐⭐⭐⭐
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Sep 25, 2024 -

Gary Rome Kia responded

Amanda, Thank you so much for your excellent review! We are happy that John had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gary Rome Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

September 25, 2024

It's always good and quick service here, with a nice waiting area with wifi and coffee available More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the name
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Sep 26, 2024 -

Gary Rome Kia responded

Thank you, Jordan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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