Gary Rome Kia

Kay is a courteous and helpful new addition to the team. She fits right in ! Thanks for following up on my paperwork and getting everything situated. She fits right in ! Thanks for following up on my paperwork and getting everything situated. More

The dealership is great yet I am disappointed in Kia headquarters and I n the vehicle . The transmission on my Niro failed and they would not cover it under warranty. headquarters and I n the vehicle . The transmission on my Niro failed and they would not cover it under warranty. More

Friendly staff always willing to help available for any questions. The cleaning and vacuuming of the car is fantastic. Great experience. questions. The cleaning and vacuuming of the car is fantastic. Great experience. More

This dealership is like no other. It is friendly and at the same time very helpful but not pushy.Justin is the best.He was so helpful and just a great person to speak with and deal wit It is friendly and at the same time very helpful but not pushy.Justin is the best.He was so helpful and just a great person to speak with and deal with.Definitely would recommend. More

Fast, courteous and always a pleasure to do business with. I have been with the dealership for 6 years, and have no plans to change that. with. I have been with the dealership for 6 years, and have no plans to change that. More

I have a history with these gentlemen. My interactions with them have always surpassed my expectations. This latest interaction was due to my 2021 mars orange Kia Soul being totaled in a My interactions with them have always surpassed my expectations. This latest interaction was due to my 2021 mars orange Kia Soul being totaled in an accident. I asked Kustin to find me another the same, but newer, and he delivered. Very happy. More

Best car buying experience of my life! Justin was amazing! He went out of his way to get me the exact car I was looking for! He was efficient during the sales and delivery processes, wh Justin was amazing! He went out of his way to get me the exact car I was looking for! He was efficient during the sales and delivery processes, which we really appreciated. The finance department couldn’t have been more efficient! I highly recommend this dealership! More

In my professional opinion, the dealership engaged in deceptive marketing of the used EV sale price. The advertised price automatically assumed the buyer was eligible for state and federal EV tax credit deceptive marketing of the used EV sale price. The advertised price automatically assumed the buyer was eligible for state and federal EV tax credits. The eligibility of the federal rebate was assumed but not confirmed (no question was asked regarding income and the federal EV tax credit was automatically applied by the dealership). While paying 2024 federal taxes, I learned I had to pay back the $4000 to the government. The dealer should have confirmed eligibility verbally to assure the EV credits were applicable. I would not have purchased the vehicle. Additionally, the car had an active recall at the time of the sale. I feel the recall should have been fixed before the car was picked-up (I was in no rush). I brought the car in twice for the recall. First they said they needed 2 hours and didn't have enough time left in the day, then on the second drop off they said they needed 2 days. Dealer does not return calls or e-mails. I have contacted KIA to complain. More

They were very quick did a good job on the car I am happy with the work with the work More

Pleasant staff members, clean and bright facility. Long drive for us but worth it for good customer service. Long drive for us but worth it for good customer service. More