Gary Mathews Motors

Great experience From the time we arrived to the time we left we had great customer service. Very helpful and explained everything! Took under an hour to perform the From the time we arrived to the time we left we had great customer service. Very helpful and explained everything! Took under an hour to perform the required repair! More

Quick and easy John Knack provided an easy and transparent internet transaction for put of town buyer. Car was as described and ready for pickup upon arrival. No w John Knack provided an easy and transparent internet transaction for put of town buyer. Car was as described and ready for pickup upon arrival. No waiting and no worries. More

Good experience We have a good experience and everyone we dealt with was great. The process was smooth and easy. Got a nice truck too. Very pleased. We have a good experience and everyone we dealt with was great. The process was smooth and easy. Got a nice truck too. Very pleased. More

Great experience Josh did a great job guiding me through my purchase and finding the right jeep for me. Josh Rose was my representative. Great job to him! Josh did a great job guiding me through my purchase and finding the right jeep for me. Josh Rose was my representative. Great job to him! More

Excellent Working with Edmond (EJ) Connolly was a great experience, we have been trying to figure out my unique situation since April, never once did he get irr Working with Edmond (EJ) Connolly was a great experience, we have been trying to figure out my unique situation since April, never once did he get irritated with me. Overall a great experience EJ and the team helped my wife and I out with a great deal and we highly appreciate everyone involved. Thanks for the great work and hope to work with you again in the future, definitely have earned our business for life!!! The Bells More

Excellent Southern hospitality at a dealership, this dealership is fair and upfront. We went in there and got the deal we were looking for, awesome experience a Southern hospitality at a dealership, this dealership is fair and upfront. We went in there and got the deal we were looking for, awesome experience and we love our new Chrysler Pacifica! More

1st Oil Change and U73 Safety Recall (software) I will schedule for the pending V15 Ball Joint Safety Recall when I learn Chrysler will have produced the parts. Bobby Morales was most helpful and pr I will schedule for the pending V15 Ball Joint Safety Recall when I learn Chrysler will have produced the parts. Bobby Morales was most helpful and professional. Work seems to have been perfect. Paperwork was understandable and accurate (I'm a stickler for the paperwork). Thank you! It was a pleasant 3-hour drive from NE Alabama, and everyone in the Gary Mathews team makes me ready to drive up again for the V15 Recall service. See you soon! More

Fantastic place with fantastic staff! I’ve never been to a dealership where I’ve been treated so nice and with such courtesy. Mr. Jonathon Patterson was very knowledgeable and helpful and I’ve never been to a dealership where I’ve been treated so nice and with such courtesy. Mr. Jonathon Patterson was very knowledgeable and helpful and Mr. Giovanni Torrey was extremely nice to both myself and my family. I would recommend this dealership to anyone looking for great prices, a great staff and a genuinely pleasant experience at a car dealership! More

Service They do good work didn’t have to wait a long time and if you doo they have a service van take you home when you are ready They do good work didn’t have to wait a long time and if you doo they have a service van take you home when you are ready More

Shoddy Maintenance Worst service I have had at any dealer I have ever visited. Came in for airbag recall and allowed the service department to do an oil change as well. Worst service I have had at any dealer I have ever visited. Came in for airbag recall and allowed the service department to do an oil change as well. Once the Jeep was supposedly through quality control as my advisor told me I paid my bill and went to my Jeep. It had a hood latch undone so I decided to open the hood and see what else was wrong. I am glad I did since the engine inlet cover was still not installed but just laying there on the side. I was told it just fastens real easy. Wow that’s all you have to say? The advisor popped it into place I look over the Jeep and headed to work. What a mistake not doing a once over onsite, found a part in my cup holder once at work. I called and then emailed a picture to the dealership to figure out what this part was since I am now concerned that they botched the airbag replacement as well and it turns out it was a dash piece left off. I was emailed the install instructions and a note that said the mechanic was very sorry. Wow is all I can say, I have no idea if the oil was actually changed or the recall was actually done after this fiasco. I have sent a note to Chrysler requesting a safety check from and independent dealer since I am concerned about any of my passengers safety now. More