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Gary Mathews Motors

Clarksville, TN

2.9
650 Reviews

1100 New Ashland City Road

Clarksville, TN

37040

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Showing 650 reviews

October 12, 2018

Excellent customer care Everyone there was super helpful and we got to meet Mr.Gary Mathews himself. My daughter got the exact jeep with everything she was looking for. More

by ed37042
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was TW , Anita Duvall
October 05, 2018

ALWAYS GREAT great place to service and purchase great folks at Gary Mathews Motors FROM THE GM TO SERVICE MGRS TO THE MECHANICS THIS PEOPLE ARE GREAT More

by jgracia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Russell, Dean Plunkett, David Feltman
October 04, 2018

Always get great service at Gary Matthews We bought from this dealer and try to get all service or recall work here. Great dealer all around. We are always in and out workout delays. Same whe More

by Poorbabi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Brown, Giovanni Torrey
October 02, 2018

Warranty work Had noise coming from front of engine. Mike in service diagnosed it as water pump which I had already received a letter extending my warranty due to h More

by angusr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Russell
September 30, 2018

Great service John Knack was a pleasure to deal with and very responsive to requests. He returned emails and texts very quickly and offered very helpful advice. And More

by elliottdee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Knack
September 29, 2018

Great Experience As usual, wonderful experience. The dealer is less expensive than Walmart or any other oil change facility. It always a pleasure to visit the dealers More

by Rcrespo36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Halbert Sandoval
September 26, 2018

good price found truck at price I was willing to pay. truck has the items I was looking for.richie rich was easy to work with. ron More

by roni53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
richie rich
September 20, 2018

Worst Dealer EVER Bought a new truck 11/17 and was told it had everything I wanted on it and come to find out it does not and they won’t make it right. They sold me a More

by kick554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Mann, David Farmer, David Feltman
Sep 21, 2018 -

Gary Mathews Motors responded

We’re normally known for our exceptional customer service, and we regret that we missed the mark. We apologize for your negative experience at our dealership and hope to work towards earning back your business.

Sep 22, 2018 -

kick554 responded

This is still a nightmare. Chrysler is involved now and will have it painted at another dealer and I still haven’t heard back from Dave about the status of my tint refund so you can pay another place to do it right. Tell Dave to call me he knows who I am. U guys didn’t just drop the ball u drop kicked it out of the stadium. Let’s work toward finishing up this transaction.

September 19, 2018

Excellant service and courteous personnel. The service shop had excellent service and courteous personnel. Fast service and made sure satisfaction was guaranteed. The friendly service was exce More

by karsx1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Barrios, Ryan Brown, Paul Horton
Sep 21, 2018 -

Gary Mathews Motors responded

Thanks for the awesome review! We work hard to meet expectations and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

September 17, 2018

Great Experience! Steven Gregory was patient, valuable and knowledgeable. Very grateful for the time he invested to be certain my experience and purchase were both a su More

by Cynthia S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Barrios, Giovanni Torrey, Steven Gregory
Sep 21, 2018 -

Gary Mathews Motors responded

Thank you so much for your kind words, Cynthia. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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