Gary Mathews Motors
Clarksville, TN
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Great Easy to get along with and explain everything very well and try to take care of your needs as quickly as possible will continue to take my vehicle the Easy to get along with and explain everything very well and try to take care of your needs as quickly as possible will continue to take my vehicle there for service More
Thankful Thanks to these gentlemen , I finally have my dream Mini-van ! So thankful they were able to work with my price range . I’ve dreamed about it for 7 ye Thanks to these gentlemen , I finally have my dream Mini-van ! So thankful they were able to work with my price range . I’ve dreamed about it for 7 years and thought I’d never have it . Very grateful they were able to work with me on price ! More
Awful Took in vehicle for warranty work. It turned into a month plus ordeal. They charge you for diagnosing problems you don’t want or can’t afford to fix. Took in vehicle for warranty work. It turned into a month plus ordeal. They charge you for diagnosing problems you don’t want or can’t afford to fix. They said they found the problem... threw parts at it... didn’t fix it... did they same thing two more times over the next month!!!! Wouldn’t help pay for a rental. Oh and they never will contact you to tell you what is going on ! I had to call multiple times a week to see what was going on and when I could get my vehicle so I could stop trying to car pool or use my wife’s car when she didn’t have to work. It was the worst service I have ever been through when it comes to service centers and on top of everything.... I STILL HAVE THE SAME PROBLEM WITH MY TRUCK THAT I ORIGANLLY TOOK IN TO GET FIXED !!!!!!!!!! Insane !!!! Either they just don’t care or their mechanics are that bad. Do not use their service center by any means. More
Fast and efficient Did a good job as always, didn't try to generate additional revenue by suggesting you get extra maintenance done, dealerships tend to do that to femal Did a good job as always, didn't try to generate additional revenue by suggesting you get extra maintenance done, dealerships tend to do that to females More
Very friendly service with no pressure. My family and I have bought several Vehicles over the years from Gary Mathews and every time it's been a pleasant experience with friendly sales peopl My family and I have bought several Vehicles over the years from Gary Mathews and every time it's been a pleasant experience with friendly sales people and no pressure to buy. More
Lack of communication Not a great experience at all from the poor customer service and communication down to the multiple quotes and estimates. Everyone gets busy at work Not a great experience at all from the poor customer service and communication down to the multiple quotes and estimates. Everyone gets busy at work but when you are too busy to provide good customer service and accurate estimates it puts people in a real bind. My vehicle would at least start up and drive for a short amount of time when I brought it in but since they had to take the engine apart and put it back together it is now in operable. 1st quote $598 then $825. Seriously? More
Great customer service Anthony took great care of me and my truck. Work was completed when expected and there shuttle drop me off and picked me up when the service was compl Anthony took great care of me and my truck. Work was completed when expected and there shuttle drop me off and picked me up when the service was completed. Overall very good experience. More
Service and Rico on 3500 Out standing customer service by a absolutely awesome service department staff you walk into the service department everyone Amelie is going to answer Out standing customer service by a absolutely awesome service department staff you walk into the service department everyone Amelie is going to answer any question and get you in-and-out of there quickly as possible. And one of the things I found very unusual was Dave Feltman did not forget after me after he sold the vehicle. This is truly what customer support should look like More
Great service Had all my services done there everything was fantastic.would recommend Gary Mathews motors for the place to have your vehicle worked on .thank you Had all my services done there everything was fantastic.would recommend Gary Mathews motors for the place to have your vehicle worked on .thank you More
Fast and fair. I’ve Bought several vehicles from Gary Mathews and they’ve always manage to give me a fair amount from the trade-ins and work with me on everything t I’ve Bought several vehicles from Gary Mathews and they’ve always manage to give me a fair amount from the trade-ins and work with me on everything to make sure I got what I wanted how I wanted it. More