Gary Mathews Motors
Clarksville, TN
Filter Reviews by Keyword
By Type
Showing 650 reviews
Joshua Mann was fantastic! Josh and the finance team were very helpful and very courteous. Overall, it was a great experience and I will come back in the future. Josh and the finance team were very helpful and very courteous. Overall, it was a great experience and I will come back in the future. More
Nu problems Steve (Mr. Gregory) made my purchase effortless. Actually, really enjoyed the experience. Wouldn't hesitate to recommend them to anyone, anytime. Grea Steve (Mr. Gregory) made my purchase effortless. Actually, really enjoyed the experience. Wouldn't hesitate to recommend them to anyone, anytime. Great selection and service. More
Great deal Very quick and easy process! Got exactly what I wanted for a great price. Would recommend to my family and friends. Definitely military friendly and h Very quick and easy process! Got exactly what I wanted for a great price. Would recommend to my family and friends. Definitely military friendly and helped us out. More
Smooth Paul was honest and upfront throughout the entire process. Very knowledgeable about the vehicle, held good on promises made concerning the vehicle. Paul was honest and upfront throughout the entire process. Very knowledgeable about the vehicle, held good on promises made concerning the vehicle. Was attentive to my needs. More
Purchase used F-150 Awesome experience Mr. Tracey was great to work with enjoying my truck would recommend my salesman to friends Mr.Tracey went out of his way to help me Awesome experience Mr. Tracey was great to work with enjoying my truck would recommend my salesman to friends Mr.Tracey went out of his way to help me with the experience. More
Great experience The best dealership in mid state to buy a car, truck, SUV. The used car salesmen and managers are top notch. While I was there they not only made my u The best dealership in mid state to buy a car, truck, SUV. The used car salesmen and managers are top notch. While I was there they not only made my used Jeep Wrangler unlimited purchase a pleasure, I witnessed the staff help three other customers with different wants and needs perfectly. Great experience. More
Terrible at diagnosing my vehicles issue When I brought my vehicle in with the issue of intermittent starting, I told the service dept that I thought it was an issue with the fuel pump relay When I brought my vehicle in with the issue of intermittent starting, I told the service dept that I thought it was an issue with the fuel pump relay due to the research i had done and the little bit of testing that I had been able to do. I asked them to check this issue first to check to see if there was the right amount of power going through from the relay to the fuel pump and if that was the issue to please put an external relay on the vehicle. After having the vehicle for 24 hrs the said they believed that it was a fuel pump issue and swore up and down they had tested the fuel pump relay. So I said to go ahead and replace the fuel pump, which was 1128 dollars. Needless to say I get my vehicle back and the very next morning I go to start it up, and wouldn't you know it, the same issue. So I went and bought a multi meter and tested what Gary Matthews had sworn to have tested. The reading I got on the multi meter was 8 volts and something, which should have been at least 12 volts DC. This only took me roughly 10 mins to do. Which all of this tells me that it was indeed not a fuel pump, but an issue electrically, which most commonly on the chrysler town and country would be a relay. Thank you Gary Matthew's for completely ignoring what I had asked you to do, just so you could charge me more money. I will never be doing business with this sorry dealership again. More
Misunderstood The express lane works fine. The staff of mechanics are competent at the tasks. The misunderstanding takes place on the 30000 mile reference sheet. To The express lane works fine. The staff of mechanics are competent at the tasks. The misunderstanding takes place on the 30000 mile reference sheet. To me if I read that something is to be repacked or filled at a quoted price. Then it should be changed or filled not up to the mechanic to determine if it is new looking or it’s full enough. My DEF should have been topped off as all fluids were but was not and I was told at $28.00 a gallon it was up to me IF it was topped off. I traded a BMW X5 diesel. If BMW told me the service at 30000 miles was x number of dollars plus taxes. You can bet that all fluids were topped of( including DEF) filters were changed and the car cleaned for the quoted service cost. Not service plus extra for materials and extra for the wash. I doubt that I will return fo the 40000 that is about $600.00 More
Never go anywhere else Greg and John were AMAZING! They went out of there way to find us the perfect truck to fit our needs and wants! They made the process super simple and Greg and John were AMAZING! They went out of there way to find us the perfect truck to fit our needs and wants! They made the process super simple and stress free for me, considering my husband was deployed and having me do all this! I will never look elsewhere for a vehicle again! More
Awesome all the way. We felt welcome and really received by the dealer. I will recommend more people to come and check you guys out all the way. We felt welcome and really received by the dealer. I will recommend more people to come and check you guys out More