Gary Mathews Motors

Best place ever! I never knew a dealership could be like this! Helpful, accommodating, and they don't push you into anything. Also they say what they mean, mean what I never knew a dealership could be like this! Helpful, accommodating, and they don't push you into anything. Also they say what they mean, mean what they say and nothing is hidden! It took a little longer than I would like to spend waiting on paperwork but such a small price to pay for everything they did. And the reason it took so long was because of ALL the sales! Salesmen are friendly and down to earth and I felt part of a family when I left. Will always drive from Nashville to Clarksville to buy anymore cars for anyone in my family Special thank you to Mr Pennington - what a rare jewel and such a charismatic gentleman. Honor to work with. More

Oil change Loved the Express Lane for getting an oil change. Fast great service. No appointment needed. I was here visiting from out of town and needed an oil c Loved the Express Lane for getting an oil change. Fast great service. No appointment needed. I was here visiting from out of town and needed an oil change. Highly recommend. More

Efficient, kept in the loop Went in for oil, filter change and a faulty low tire pressure indicator. Anthony, my service advisor kept me in the loop as to the progress of my truc Went in for oil, filter change and a faulty low tire pressure indicator. Anthony, my service advisor kept me in the loop as to the progress of my truck even to sending me his email information in case I had questions. All in all I’ve found the dealership I’ll be taking my truck to. More

Truck repair Went to get an ignition switch changed. Left with my remote start not working and brake system messed up from a recall repair. Called to reschedule an Went to get an ignition switch changed. Left with my remote start not working and brake system messed up from a recall repair. Called to reschedule and was told I may be charged for something that was put on incorrectly. Customer service was great but they messed up the actual labor on my truck. More

Recommended service I felt very welcomed and taken care of. They spoke with intelligence and with care. The service department showed lots of hospitality and very friend I felt very welcomed and taken care of. They spoke with intelligence and with care. The service department showed lots of hospitality and very friendly. Highly recommended service. More

Dodge purchase The salesmen went above and beyond to find the exact vehicle I wanted with the options I requested. They were up front with the timeline of events and The salesmen went above and beyond to find the exact vehicle I wanted with the options I requested. They were up front with the timeline of events and went out of their way to ensure my happiness. More

Exceptional My experience at Gary Matthews was exceptional from the minute I arrived until I drove away. I will always use their service department as long as I'm My experience at Gary Matthews was exceptional from the minute I arrived until I drove away. I will always use their service department as long as I'm in the Clarksville and/or surrounding area More

Excellent service The service advisor was very knowledgeable, and professional. The quality of work was superb. The waiting area was clean and welcoming. The service The service advisor was very knowledgeable, and professional. The quality of work was superb. The waiting area was clean and welcoming. The service advisor made sure all the recalls were taken care of before the truck was returned to me. More

Good but not great Overall experience was good. The friendliness and professionalism of the staff has gotten better recently. The dealership service department is still Overall experience was good. The friendliness and professionalism of the staff has gotten better recently. The dealership service department is still a little unorganized but I see improvement. Biggest issue is the lack of a courtesy vehicle, especially for warranty or Recall work. The shuttle is a joke and you’ll end up waiting for at least an hour for it, plus you’re along for the ride to everybody else’s location. Don’t expect speedy transportation More

Fast, courteous, and honest. We knew the car we wanted when we got there. Will was fast and professional throughout the whole sales process. He explained everything to us. G I'll We knew the car we wanted when we got there. Will was fast and professional throughout the whole sales process. He explained everything to us. G I'll o was friendly as well when everything was finalized. I had an awesome experience at Gary Mathews Motors and would consider purchasing from them again. More