Gary Mathews Motors

Oil & filter change They’re all great people to deal with, from sales to service . I never have to wait long for an oil & filter change . I’d recommend anyone to go the They’re all great people to deal with, from sales to service . I never have to wait long for an oil & filter change . I’d recommend anyone to go there for services! More

Quick service Bryan and Demetrius were awesome. They helped me get a vehicle into my price range and dealt with my tough negotiations. I really appreciate them work Bryan and Demetrius were awesome. They helped me get a vehicle into my price range and dealt with my tough negotiations. I really appreciate them working on Christmas eve. More

Disappointing Service department!! had issues with the servicing / warranty of my vehicle !🤬🤬🤬WOULD NOT RECOMMEND!!!!!!!!!Deftly not custome Service department!! had issues with the servicing / warranty of my vehicle !🤬🤬🤬WOULD NOT RECOMMEND!!!!!!!!!Deftly not customer friendly .Just there to sell you overpriced parts and service Period. I will be taking my vehicle that I bought from Gary matthews motors somewhere else for service. More

Oil Change and Tire Rotation Quick service, no issues... and a great price with the $34.99 coupon that I revived in the mail. I normally do my own oil changes but they cost about Quick service, no issues... and a great price with the $34.99 coupon that I revived in the mail. I normally do my own oil changes but they cost about the same as this did with the coupon....plus it had a free tire rotation. More

Diligent They worked hard to get me in a vehicle. Paul Horton and the crew did great job in getting a vehicle within my price range. They worked hard to get me in a vehicle. Paul Horton and the crew did great job in getting a vehicle within my price range. More

Fast Service I was able to pull directly into the service area and was greeted warmly. The oil change went smoothly and I was pleased with the service I was able to pull directly into the service area and was greeted warmly. The oil change went smoothly and I was pleased with the service More

Slow and sloppy Where do I start? This was my first experience with the Gary Mathews service dept and my first impression was of unfriendly staff who acted like I was Where do I start? This was my first experience with the Gary Mathews service dept and my first impression was of unfriendly staff who acted like I was an annoyance. The man I spoke to said they were busy and I should bring it back in the morning and shouldn’t need an appointment, so I show up when they first opened at 7 the next morning and they asked me if I had an appointment. I waited an hour and a half and all they did was test my battery and told me it was fine, but told me they still needed to check my other battery which would take up to 2 more hours. I said I can’t wait and would like to make an appointment to bring it back, but they didn’t have an opening for another week. When that appointment finally came along, it took them two hours to decide my battery was bad and they needed to replace it. When I got home I noticed my hood was sitting crooked so I.raised the hood to see why and found they had forgotten to put the battery cap back on and slammed the hood down on it and didn’t even notice. Needless to say, this was a very poor first experience with the service dept. Bobby was at least polite and apologetic for my wait. My car is still under warranty, so fortunately the only cost was time, missed work, and frustration. More

Purchase a new car Good experience was lengthy but good salesman was good we ended up getting the new car and are pleased we have dealt with this dealership for over 30 Good experience was lengthy but good salesman was good we ended up getting the new car and are pleased we have dealt with this dealership for over 30 yrs. not always pleasant but most of the time good 😜😊 More

Awesome service Well first I bought my 2018 Jeep compass sport from them and Richard was just awesome and honest with me. I got what I wanted a manual shift with awe Well first I bought my 2018 Jeep compass sport from them and Richard was just awesome and honest with me. I got what I wanted a manual shift with awesome blue color!! Told me if I had any issues to call them. Then I wanted a front license plate for my jeep and they not only got the part in quickly but I went threw the express lane didn't have to make an appointment and I didn't have to Waite all day. They Did a great job. More

The day This was the day. This was the day I was going to buy my first 3500 ram truck and pay cash for it.time to retire. Well it all started with the sales m This was the day. This was the day I was going to buy my first 3500 ram truck and pay cash for it.time to retire. Well it all started with the sales man Steve Gregory he worked with me for all most 3 months before we found one we agreed upon. Next was getting it paid for once that was done I thought we were ready to go ha ha. Chapter 2) well there was all the warranty stuff to get through sign this sign that than wait for clean up fuel up put plates on oi now it was 8:00pm it started raining so I asked how much longer they said any minute so we got into the truck just before it started to pour down and arrived home safe and sound More