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Gary Mathews Motors
Clarksville, TN
650 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 650 reviews
March 02, 2019
Oil change and service I wanted an oil change and vehicle looked at since the start stop feature is no longer working. I was told to make appt. for the vehicle to be looked I wanted an oil change and vehicle looked at since the start stop feature is no longer working. I was told to make appt. for the vehicle to be looked at and it could not be done that day. More
by tphy14
Verified CustomerEmployees Worked With
Mike Russell
March 02, 2019
Always a great experience! They always go above and beyond. I have bought a few vehicles from them over the years, and have always been made to feel like family. They always go above and beyond. I have bought a few vehicles from them over the years, and have always been made to feel like family. More
by WICKEDTRUCKING
Employees Worked With
Turhan Payne-Bey, William Simpson
March 02, 2019
Great experience. Top notch professionals. Treated me great. I made my purchase from Richard Johnson of Gary Mathews Motors via the Internet Sales department. I reside in Fort Lauderdale, Florida and luckily I I made my purchase from Richard Johnson of Gary Mathews Motors via the Internet Sales department. I reside in Fort Lauderdale, Florida and luckily I found the exact 2019 Rubicon that I had been looking for at Gary Mathews Motors, but couldn't find at any Florida, Georgia Jeep Dealership. I experienced great customer service from everyone at Gary Mathews Motors. Rich was able to have the Jeep that I wanted delivered to me in Fort Lauderdale. I would recommend this Dealership to my friends and family. Very professional and competent staff. Worthy of a TEN score in every aspect. Great job guys! Thank you Bill McFadden More
by 007wtm
Employees Worked With
FirefighterTodd The Delivery Driver who transported my Baby all the way to Fort Lauderdale!, Richard Johnson, Giovanni Torrey
March 01, 2019
Very friendly,fast I went to Gary Matthews for an oil change they notice a brake light out and they fixed it as well as a tire rotation was very fast and friendly. I went to Gary Matthews for an oil change they notice a brake light out and they fixed it as well as a tire rotation was very fast and friendly. More
by csheffield81
Employees Worked With
David Farmer, Mike Russell, Ryan Brown, Anthony Estell, Bobby Morales
February 28, 2019
Liars My temp tag expired on 2-20-19. I have been on the phone with these people every 2 days since the 18th and have been lied to every time. They say it's My temp tag expired on 2-20-19. I have been on the phone with these people every 2 days since the 18th and have been lied to every time. They say it's in the mail. Then they said it mailed out the 23rd. Already late. Then I was hung up on. Horrible buying experience. This is the 28th still no tag. I may seek legal action. Don't buy here they do not care. More
by Cantdrive
Employees Worked With
Greg Pennington, Tracy Roberts, Anita Duvall
February 28, 2019
not satisfied very high estimate main issue not repaired I brought my srt in for a few repairs on Feb 13th. There were a couple of recalls that were repaired as requested. The trim on the dash was repaired a I brought my srt in for a few repairs on Feb 13th. There were a couple of recalls that were repaired as requested. The trim on the dash was repaired as requested. The other two items are the issue. I requested that the rear brakes get looked at and that the noise in the rear end get looked at as my warranty would be expiring in about 75 miles. I had the "quality control" guy ride with me to listen to the noises and he stated "do not go fast-your differential is about to fall apart". We took it back to the shop and he told the guy he heard no brake issue but the differential was bad. When I finally heard back, they stated that the noises were coming from the rear brakes and all 4 brakes needed rotors and pads and the total would be around $2700 to repair- wow! I told them not to repair. I called my salesman Will and he said he had heard the issue and was going to get with the service manager to see what was up. He called me on Feb 19th(almost a week later) and said the Manager would be calling me early morning on the 20th to give a different estimate. I waited until Friday the 22nd(now 9 days since dropping off vehicle and 3 days since I was suppose to receive a call) and never received any calls. I went at 4:30 on the 22nd and picked up my vehicle and paid the $50 for the brake inspection. I have since had the rear brakes repaired with rotors and pads for a total of $249 and there was nothing needing repaired on the front brakes so I saved over $2400 not using your service center. The issue now is that my warranty has expired and like your quality control guy said, MY DIFFERENTIAL IS ABOUT TO FALL APART, and now I have no warranty. The brakes were not what was making the noise! My only option at this point is to repair my vehicle at my expense or just trade it and then tell my story to others about my experience. I went over a week with my vehicle sitting in the parking lot without any communication and I assume if I wouldn't have showed up to get it, it would still be sitting there. More
by eddieford40
Employees Worked With
not sure of name- the quality control guy working on 2/13/19, Bobby Morales
February 27, 2019
Great service Service was out standing ,every one was very help full. If I had any questions they answered it. Fast service doing everything right. Love the way you Service was out standing ,every one was very help full. If I had any questions they answered it. Fast service doing everything right. Love the way your people were there for me. Oh the coffee and donuts were good More
by freeflying727
Employees Worked With
Not sure who the employee were
February 26, 2019
Oil Change Oil change was fast and customer service was wonderful . I really thought it was gonna take a while but these guys were really fast. Thanks Oil change was fast and customer service was wonderful . I really thought it was gonna take a while but these guys were really fast. Thanks More
by jmieshye
Employees Worked With
David Farmer, Mike Russell, Ryan Brown, Anthony Estell, Bobby Morales
February 26, 2019
Awesome Service The service was very quick. I was in and out in less than 30 minutes. I definitely plan to return for more service in the future!!!! The service was very quick. I was in and out in less than 30 minutes. I definitely plan to return for more service in the future!!!! More
by nikkiedney
Employees Worked With
John Knack
February 26, 2019
Thermostat service Had great service and speedy. Bobby contacted me several times during the day and kept me informed on the progress of the service that day. Had great service and speedy. Bobby contacted me several times during the day and kept me informed on the progress of the service that day. More
by cubfandan
Employees Worked With
Bobby Morales
