Gary Mathews Motors
Clarksville, TN
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Van Repair As result of bad repair job at Parkway Chrysler, my would not start and we were stranded at I24, Exit 89 on way to doctor. My husband is taking chemo As result of bad repair job at Parkway Chrysler, my would not start and we were stranded at I24, Exit 89 on way to doctor. My husband is taking chemo 110 miles from home. Bobby took care of getting us on the road and getting the van repaired. More
Nothing fixed Took truck to have vibration fixed. Still had vibration. Took to tire shop and they got vibration out. Seat cover still coming unhooked underneath the Took truck to have vibration fixed. Still had vibration. Took to tire shop and they got vibration out. Seat cover still coming unhooked underneath the drivers seat. Have taken my truck there twice to have repairs done in the 2 months that I’ve owned it only to have to repair it myself or have someone else repair it. More
Easy in Easy out Fresh coffee in the waiting room. The personnel keep you appraised of the status. Courteous people throughout the dealership. Prompt service. Clea Fresh coffee in the waiting room. The personnel keep you appraised of the status. Courteous people throughout the dealership. Prompt service. Clean restrooms. Informed answers to questions. More
Treasured business in our community Gary Mathews practice is honest, true and real. They go above and beyond for their customers. Their staff is friendy, nice and do a good. Gary Mathews practice is honest, true and real. They go above and beyond for their customers. Their staff is friendy, nice and do a good. More
WARRANTY = NO WARRANTY Gas cap warning light and check engine light. Diagnosis: evaporator coil. Ram still in warranty, but “something” chewed through a line. Sorry, warrant Gas cap warning light and check engine light. Diagnosis: evaporator coil. Ram still in warranty, but “something” chewed through a line. Sorry, warranty doesn’t apply. Ordering a part. Will cost me $450+/-. Warranties are like insurance policies: more reasons NOT to pay than to pay. More
Crooks I have never seen an alternater go out in 2 years which was done by this location. When called to ask questions got no answer. I have never seen an alternater go out in 2 years which was done by this location. When called to ask questions got no answer. More
Great Dealership Already looked at the car online, when I got to the dealership I was treated great and not pressured like at some other places. After driving the car Already looked at the car online, when I got to the dealership I was treated great and not pressured like at some other places. After driving the car and deciding to trade in mine, I was given a fair price and didn't have to fight to get price or payment on the new one. Excellent salesman and dealership. More
JEEPS! before i ever go look at the base prices on the dealer websites, Gary Matthews is always cheaper right from the start. Ive bought 2 jeeps here and b before i ever go look at the base prices on the dealer websites, Gary Matthews is always cheaper right from the start. Ive bought 2 jeeps here and both times they have worked diligently to make it work for me and get things done the way i needed them to be. Great service. They will get my return business! More
Service The services are great as long as you have a warranty and/or service plan. It seems like you need to have purchased the vehicle from this dealer, if y The services are great as long as you have a warranty and/or service plan. It seems like you need to have purchased the vehicle from this dealer, if you didn’t you kind of get the “whatever” service. Lack of information hurts at times. As long as it is dealer or MOPAR parts you’re good, but the lack of service for parts non dealer related is horrible. If you don’t buy it from them, they won’t install it even if you have an IOU and contacts. Should tell you that up front before you load the accessories and go there. More
Great service. Went in for an Express oil change. Service was complete in 30 minutes. Thomas advised me I had 3 open safety recall which I scheduled for a later date Went in for an Express oil change. Service was complete in 30 minutes. Thomas advised me I had 3 open safety recall which I scheduled for a later date. The lounge had coffee and donuts. More