Gary Mathews Motors

Oil change Great service department, explained what there were going to do, then did exactly what they said. After the service, Thomas told me everything looked Great service department, explained what there were going to do, then did exactly what they said. After the service, Thomas told me everything looked good and I was good to go. More

Horrible I brought me Jeep to them FOUR times! and it still has yet tofix my issue. All they said was we CAN'T get a code. I mad to say the least that the mech I brought me Jeep to them FOUR times! and it still has yet tofix my issue. All they said was we CAN'T get a code. I mad to say the least that the mechanics don't know how to do their job. If you have any problems on your vehicle my advice is to stay away from here. More

Rich Johnson was an ANGEL Excellent service. Price was perfect. Excellent everything. I was so impressed with everyone's professionalism and had heard the opposite for so many Excellent service. Price was perfect. Excellent everything. I was so impressed with everyone's professionalism and had heard the opposite for so many years. They definitely have got a customer for life with me and my family. Thank YOU Gary Mathews. More

Their mistake, you pay Salesman sold us a truck and assured us it would meet our needs. Even the finance guy said it would after I repeatedly told them what I needed. They w Salesman sold us a truck and assured us it would meet our needs. Even the finance guy said it would after I repeatedly told them what I needed. They were supposed to have a page that we would sign showing it’s max towing, but conveniently didn’t. So we took it back in less than a month and they refused to lower the price of the only truck on the lot that met our needs. AND then reduced the price of the truck they fraudulently sold us by about $10,000. All with smiles and “Oh gosh-can’t believe the salesman did that to you!” NO-do NOT go to this dealership!! I truly feel outraged by the lack of customer service! More

Poor customer service At 7000 miles, my new Ram 2500 diesel had all but ruined the tires due to an alignment recall that had to be addressed. I rotated the tires at 3500 m At 7000 miles, my new Ram 2500 diesel had all but ruined the tires due to an alignment recall that had to be addressed. I rotated the tires at 3500 miles trying to correct the issue. When the alignment was done, I asked what they planned to do about the badly worn tires. Service said “FCA doesn’t warranty tires”. I took it in again at 15k miles for its first “free” oil change and asked again what the plan is to replace the now very bad tires due to the recall. The response was “we will pay for 2 tires if you buy the other 2 and pay for parts and labor”. How am I, the consumer, responsible for something that was caused by faulty equipment? This is just bad business in my opinion. Do what’s right and fix the issue, Ram. I buy a new vehicle every year and will definitely NOT be buying another Chrysler product or purchase from Gary Matthews. I DO NOT recommend this place of business. More

Awesome Would like to say that Larry Parr ensured me everything was going to be on and go without any issues. He stayed with me through every step and made c Would like to say that Larry Parr ensured me everything was going to be on and go without any issues. He stayed with me through every step and made certain I was kept up top speed on the process. Giovanni Torrey Made certain that he touched bases on the contract with me up to the last page I had to sign. Thank you both it was not a nerve wracking Marvin Brooks More

Excellent service! The staff in the service center were professional and courteous. I had to bring my car in earlier than my appointment and pick it up after the service The staff in the service center were professional and courteous. I had to bring my car in earlier than my appointment and pick it up after the service department had already closed and the staff accommodated both without making it seem like an inconvenience. An More

Recall on passenger side airbags Fast service and knowledgable people He told me what he was doing and estim6time to conish and was right on so I could plan my day ahead Fast service and knowledgable people He told me what he was doing and estim6time to conish and was right on so I could plan my day ahead More

Outstanding nice customer svc Amanda Sans w very pleasant. Got an oil change done today. Everything was great. Thanks you all. We will see you soon again Top notch. Amanda Sans w very pleasant. Got an oil change done today. Everything was great. Thanks you all. We will see you soon again Top notch. More

Cheated My fathers truck just about caught fire in his driveway!! Just 3 months this stealership looked his truck over for the S68 safety recall and said it p My fathers truck just about caught fire in his driveway!! Just 3 months this stealership looked his truck over for the S68 safety recall and said it passed and no further action is required! I have the part number off the alternator and IT WAS SUPPOSED TO BE REPLACED! Don't trust this dealership. They do not do honest work. More