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Gary Crossley Ford

Kansas City, MO

4.1
815 Reviews
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 815 reviews

December 13, 2017

Zach Evans made a lifetime customer Zach Evans went the extra mile with our entire selection and financing process. Do your self a favor ask for Zach Evans when making your next purchas More

by Tonjua W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Evans, Ben Pacheco, Digital Marketing
December 12, 2017

Awesome experience Zack Evans was probably the best salesman I've ever had at any dealership he found the truck for me even when it wasn't on the lot he dealer trade-in More

by Mitchell Thomas Sedgwick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Evans
December 11, 2017

Danny Elizondo was our sales person , he was wonderful! Listened to our need/wants and made it happen. Great experience and love my new car More

by ramzmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Pacheco
November 26, 2017

Reliable Service I bought my car at Gary Crosslet Ford four years ago and it is the only place I use and trust for maintenance and service! More

by Deana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
November 24, 2017

Service I'm always pleased with quality and communication! They go above and beyond to make sure I'm taken care of. Will always use Gary Crossley for all my More

by Pam St John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Demint
November 22, 2017

Great Experience! What an outstanding service visit! Tyler at Gary Crossley Ford went above and beyond to take care of me and my vehicle. Thank you so much!! More

by Teezy38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Stout
November 21, 2017

Buying experience was very easy. Danny is an exciting person to talk to and very helpful to deal with. I would recommend him to anyone in the market looking for a new More

by twinturbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
November 21, 2017

2017 Explorer Gary Crossley Ford helped me get out of a vehicle I really didn’t care for into an Explorer I love to drive... thank you to my Salesman Marc for a fun More

by djalleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Lonsdale
November 21, 2017

Oil change Service was good. Only problem with me is I live@ 50 miles from dealer. Not sure I want to put all the miles in the truck when I can drive @ 4 miles h More

by Dc1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Marketing
November 20, 2017

Class Action 14M01 Shudder Issue Refused To Fix Crossley mechanic refused to fix recall 14M01 defect referenced me to a consumer class action lawsuit. www.roadandtrack/car-culture/a10316276/what-yo More

by Quality
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tyler and service team
Dec 08, 2017 -

Gary Crossley Ford responded

We apologize that this was a negative experience. We are having to work around the settlement of the class action lawsuit. Is there any way you can call up to the dealership and speak to the service concierge? Looking for a better resolution for you.

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