Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Gary Crossley Ford
Kansas City, MO
841 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 841 reviews
June 04, 2007
I have owned a new vehicle for a week and Crossley Ford has still failed to find a way to finish prepping this vehicle. It has a factory stain on the rear seat. I do not believe that there is any intention has still failed to find a way to finish prepping this vehicle. It has a factory stain on the rear seat. I do not believe that there is any intention by Crossley to EVER deal with this issue. The accommodation provided by the service dapartment were slow. The employees arrived late for the advertised start time, there was an unannounced expectation that I would pick up financial responsibility for the "free" rental car, the employees in the service area were doing absolutely nothing to create an impression that they were even remotely interested in problem resolution. The problem remains unresolved and there has been no attempt by Crossley Ford to contact me and resolve the defective part issue. More
by hen.hunter
Employees Worked With
sales
