Gary Crossley Ford

Frankie was extremely courteous, she took all the time needed to explain the electronic functions of the radio, Sirius, phone, etc. She is a very strong asset to your organization and represents your comp needed to explain the electronic functions of the radio, Sirius, phone, etc. She is a very strong asset to your organization and represents your company well. More

We had a good experience purchasing a new vehicle. We were given good information to make decisions. We were allowed to drive vehicles. Salesman was attentive and listened. were given good information to make decisions. We were allowed to drive vehicles. Salesman was attentive and listened. More

I went to the dealership to test drive several different styles of the F150, not really wanting to buy a truck for another couple weeks. After test driving 3 trucks I was ready to buy on the spot. Not sur styles of the F150, not really wanting to buy a truck for another couple weeks. After test driving 3 trucks I was ready to buy on the spot. Not sure whether it was the truck or the salesman that sold the truck, but I'm sure it was a little of both. I was able to get the windows tinted the next week and finally the truck was all mine. Very happy with the truck and also the dealership. Hopefully this truck will last me 10+ years so I won't need to spend any time in the sales portion, but expect to be working with the service personnel for routine maintenance for years to come. More

I have had nothin but great service with Gary Crossley the staff is always friendly and helpful i reccomend this dealership to anyone buyin a car or truck....Kurt was very helpful in finding me the Explor the staff is always friendly and helpful i reccomend this dealership to anyone buyin a car or truck....Kurt was very helpful in finding me the Explorer i wanted and Frankie the Sync specialist was very helpful in helping me set everything up with my phone.... More

I was extremely satisfied with everyone I dealt with at Gary crossley Ford. They made my new car buying experience the best I could ever have. Thanks for everything and I won't take my business no where e Gary crossley Ford. They made my new car buying experience the best I could ever have. Thanks for everything and I won't take my business no where else. More

I just bought a new Focus from Gary Crossley a few weeks ago. Jim Stallings took interest in what I was looking for and knew exactly where to look. We picked out a beautiful blue Focus. I test drove and ago. Jim Stallings took interest in what I was looking for and knew exactly where to look. We picked out a beautiful blue Focus. I test drove and signed the papers the same day! I got a great value on my trade-in Focus. Once I signed the papers, Frankie came out and helped me with my sync. She is very knowledgeable about the phone system in my car and walked me through all of it. A few days later, she followed up with me to make sure I was still getting it and didn't have any questions. I have called her, too with questions that have come up and if she doesn't know the answer, she finds it very quickly and gets back with me as soon as she finds it out. Great dealership, great people, definitely coming back! More

Toby was my sales rep and is very knowledgeable about all Ford products. I have now purchased 2 vehicles from him. Frankie is a specialist on SYNC and made sure I understood this technology before I left the Ford products. I have now purchased 2 vehicles from him. Frankie is a specialist on SYNC and made sure I understood this technology before I left the dealership. I am also going to a class on SYNC so that I will thoroughly understand it. I am a Ford customer for life because of this dealership and its employees. More

Everyone I worked with there was real great. A very pleasant experience overall and everyone was very friendly. Made buying a car an easy ordeal. pleasant experience overall and everyone was very friendly. Made buying a car an easy ordeal. More

Frankie Petty was my sync instructor,and a really good one. Very clear and precise. After a couple of weeks,Sync services could not find my location anywhere. I talked to Frankie on the phone and she walk one. Very clear and precise. After a couple of weeks,Sync services could not find my location anywhere. I talked to Frankie on the phone and she walked me through a master reset on Sync system and then reset my i phone all one step at a time. A complicated system became a cake walk. Well done. More

Frankie was the Sync trainer. She did a great job training us on our new 2012 Escape Sync. We had trouble with the 911 and services on Sync connecting, Frankie had the idea of disconnecting the batte training us on our new 2012 Escape Sync. We had trouble with the 911 and services on Sync connecting, Frankie had the idea of disconnecting the battery to reset the Sync. It worked get and everyting in the Sync was ready to go. Mark Ray was the service tech who took the the extra time to disconnect the battery, (it was lunch time) he was a great help. Mike Murphy was our sales man and helped us all along the way to insure we had a very good experiance. More