Gary Crossley Ford
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 815 reviews
From beginning to end, everyone was very helpful even while the dealership was very busy. All employees were very personable and obviously invested in each customer's satisfaction with his or her experi while the dealership was very busy. All employees were very personable and obviously invested in each customer's satisfaction with his or her experience. More
The whole staff is friendly and helpful. It was my first time buying a car by myself and I felt very comfortable and confident because of them. time buying a car by myself and I felt very comfortable and confident because of them. More
Everyone I have dealt with at Gary Crossley Ford has been very nice and helpfull in my decision making on my new F - 350 Powerstroke. Diesel. It is enjoyable to do business with good people like this. very nice and helpfull in my decision making on my new F - 350 Powerstroke. Diesel. It is enjoyable to do business with good people like this. More
Gary Crossley's customer service is some of the best out there. If you are looking for a new or used car, this is the place to come. They work very hard to meet all of your needs! there. If you are looking for a new or used car, this is the place to come. They work very hard to meet all of your needs! More
I went in for a recall issue in my car was scratched up! please note this is a brand new 2013 car that I only had for a week or 2! I have bought my last for cars from this dealerand to be treated this way b please note this is a brand new 2013 car that I only had for a week or 2! I have bought my last for cars from this dealerand to be treated this way by the service manager because he was not trained properly on the new technology of the cars they are sellingis a travesty!I really feel sorry for Todd and Ryan who have to deal with this man.I am the customer and he was hateful towards me an act like it had nothing to do with him after I inspected the car before giving it to them just as I inspected the rental car.this man is very hateful in acted like he was owed something. this is totally unacceptable More
I felt silly needing training on how to use the dash of my car...but Frankie put me at ease and answered all my questions without making me feel dumb! She gave extra helpful hints and really knew the Sync my car...but Frankie put me at ease and answered all my questions without making me feel dumb! She gave extra helpful hints and really knew the Sync system. More
Frankie Petty was great at explaining the Sync System and called the followup after each training session to make sure everything was going ok. She made the training fun but informative and encouraged everyo called the followup after each training session to make sure everything was going ok. She made the training fun but informative and encouraged everyone to come with a list of specific questions she could answer. More
Sam was a great salesperson. I have bought quite a number of cars from Sam. Frankie gave us a great SYNC instruction class and actually came to the car and helped me with the process of getting started. of cars from Sam. Frankie gave us a great SYNC instruction class and actually came to the car and helped me with the process of getting started. More
Very professional and customer oriented dealership from the top down. The owner took time to explain cars and prices with my wife and I. Throughout the process from buying to learning how to use the devi the top down. The owner took time to explain cars and prices with my wife and I. Throughout the process from buying to learning how to use the devices on the new car, my wife and I thought all department were very proffesional and informative. My wife and I will be back to buy my daughters car in a few months. More
I shoped at three dealerships and found Kurt Oidtman to be the most informed, the most honest and the most courteous salesman by far. I could not have had a better buying experience. be the most informed, the most honest and the most courteous salesman by far. I could not have had a better buying experience. More