Gary Crossley Ford
Kansas City, MO
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Oil Change I am very pleased with Gary Crossley. I have been there three times since I purchased my car. All three times I have treated very well. The are res I am very pleased with Gary Crossley. I have been there three times since I purchased my car. All three times I have treated very well. The are respectful, and offer very good customer service. I have and will continue to recommend this dealership to my friends and family. More
Great experience! The team of Sam and Tim made my car buying experience great! While Sam was my salesperson, Tim helped us while he was occupied. I liked that once Sam The team of Sam and Tim made my car buying experience great! While Sam was my salesperson, Tim helped us while he was occupied. I liked that once Sam was available, Tim continued to check on us as well. Sam was fabulous when it came to explaining the details and I really appreciate him making himself available to help me Sync my Ride! I would definitely recommend this dealership to my friends and family. More
Our experience at buying a Ford from Gary Crossley. We had a great experience buying our Ford Edge from this dealership.Danny was great and helped us get everything we wanted on the carr. Also Franki We had a great experience buying our Ford Edge from this dealership.Danny was great and helped us get everything we wanted on the carr. Also Frankie gave the class on the car and she did a great job too. I even had to call her once and she called right back with the answers I needed. Very great experience. Thank you all. More
Satisfied I'm completely satisfied with the service we received from Crossley ford. We would recommend the dealership with full confidence of great service. I h I'm completely satisfied with the service we received from Crossley ford. We would recommend the dealership with full confidence of great service. I hope the vehicle performs as well as the service. More
Great Experience! Gary Crossley is an all around great dealership! They are all super friendly and make you feel welcomed straight from the beginning. We purchased our Gary Crossley is an all around great dealership! They are all super friendly and make you feel welcomed straight from the beginning. We purchased our very first car from them and they made the process super fun, easy, and quick. We have looked at other dealerships but Gary Crossley blew them out of the water with their great attitudes, willingness to help, and their positive outlook on the right car for us. I highly recommend Gary Crossley 100%! I also recommend Danny, he is awesome! :) More
Sync Class July 26th, 2014 The Sync class that Frankie Petty taught was very informative. Lots of interaction (question/review etc.), but most all and j July 26th, 2014 The Sync class that Frankie Petty taught was very informative. Lots of interaction (question/review etc.), but most all and just as important, it was fun. Frankie is clearly an asset at Gary Crossley Ford and if you have not taken one of her sync classes, then you should. More
Great Salesman I have worked with Gene on several car deals and he is straight forward and works with on the deal. He is available for you at all times, so no conce I have worked with Gene on several car deals and he is straight forward and works with on the deal. He is available for you at all times, so no concerns. More
Sync Class Our new F150 Ford truck came some new features that we hadn't used before. Frankie gave a very informative class, lots of questions/answers. Our new F150 Ford truck came some new features that we hadn't used before. Frankie gave a very informative class, lots of questions/answers. More
Sync class On June 28 I attended my first sync class to learn more about this feature on my car. I was told about it when I made my purchase, but Frankie Petty, On June 28 I attended my first sync class to learn more about this feature on my car. I was told about it when I made my purchase, but Frankie Petty, Sync Spec, contacted me by phone and email to follow up if I had questions. I attended the class she offered which was very informative and useful in a wide range of ways. I recommend taking one of her classes. She is an excellent resource at Gary Crossley Ford. More
Follow up class great Just attended an intermediate class learning how to use the Sync system in my new Ford Fusion Energi. Gary Crossley Ford does a great job of taking c Just attended an intermediate class learning how to use the Sync system in my new Ford Fusion Energi. Gary Crossley Ford does a great job of taking care of its customers not just during the sales process, but afterwards as well. This is our second car from them and they have a great service department and now also have training to help you get the most out of your purchase. I use their free car washes too. But what caused me to write this review is the free classes they offer to help all of their customers understand how to use the Sync services (mostly how to use your phone with your car) that come with Fords. What other dealer do you know that actively wants you to know exactly how to pair your phone with your car and get turn-by-turn directions and traffic alerts? Usually, they help you the day you drive off, and then you're on your own. Nope, not with Gary Crossley. I bought the car back in April, and they still follow up periodically to ensure I'm getting the best out of my car. They even have a full-time "Sync Specialist", Frankie Petty, who's job is to teach everybody how to use the car. She is available for questions any time she's working. Great service! More