Gary Crossley Ford
Kansas City, MO
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Excellent experience, dealer Baron Washington setting out to buy a car can be overwhelming. Pulling onto a car lot can sometimes feel like your the rabbit and you just walked into a den of wolves. setting out to buy a car can be overwhelming. Pulling onto a car lot can sometimes feel like your the rabbit and you just walked into a den of wolves. Not this time. My dealer was Baron Washington and he smiles politely and just said hello, giving us time to look around. I had already chosen a car to see about from online and had my car cleaned up and ready to trade. I liked the relaxed confidence I saw in him so Instead of waiting for him to ask if he could help I asked if he’d like to see about maybe selling us a car today. Ends up my instinct was right. He was polite, helpful and no pressure. Of course we did buy from him and I would again. Best car buying experience I’ve ever had. More
Awesome experience Baron was a delight to work with. This is the 2nd vehicle I have purchased with him. He makes the process super easy.Thanks again. Baron was a delight to work with. This is the 2nd vehicle I have purchased with him. He makes the process super easy.Thanks again. More
Great experience with great staff We bought a used 2014 Ford Fusion a few weeks back and it only did Baron help use get the best price we could by he also help us with the warranty. We bought a used 2014 Ford Fusion a few weeks back and it only did Baron help use get the best price we could by he also help us with the warranty. More
Buying experience Bought a new truck from Mindy. Sales experience was top notch and the aftermarket girl Stacy was very helpful and answered all my questions and Jeff h Bought a new truck from Mindy. Sales experience was top notch and the aftermarket girl Stacy was very helpful and answered all my questions and Jeff handled my paperwork. More
Staff friendly and no hassle. "I had my Mustang custom built. Dave Norton, internet sales manager, kept me updated throughout the process. This was the first time I have been to Ga "I had my Mustang custom built. Dave Norton, internet sales manager, kept me updated throughout the process. This was the first time I have been to Gary Crossley Ford. The employees could not have been friendlier and the facility is top notch. In all my dealings with buying a car, Dave Norton, by far, was the nicest and most professional sales person I have ever had! Great experience and I look forward to the next one." More
Used car Buying experience Test drive a car and came back the following weekend to learn that it had been purchased. Zack asked want my wish list and said he would pass it on to Test drive a car and came back the following weekend to learn that it had been purchased. Zack asked want my wish list and said he would pass it on to his used car manager who goes to auctions during the week. Literally 2 days later, I had a text from Zack with photos and details! It literally meet every request and they meet the price I was looking for, too. We came in with a pre-approved lian from our credit union and I was pleased that they didn’t try to pressure us to use different lenders, which we have experienced with other dealers. The finance department quickly had the paperwork quickly in order and the process was very smooth. One of my best car buying experiences. More
HENRY HENRY HENRY We can't say enough about our pleasant experience working with Henry Pulliam Jr. He was the main reason we came back to Crossley Ford. Such a sincere We can't say enough about our pleasant experience working with Henry Pulliam Jr. He was the main reason we came back to Crossley Ford. Such a sincere and amazing salesman. I would highly recommend his expertise , knowledge and sincere approach. He found the perfect Escape in the perfect color. Talk about going the extra mile!! Thank you, Henry, you're the best! Absolutely 5 Star customer service. More
Pleasant and easy I had a great experience purchasing my car from Gary Crossley Ford in Liberty. MARC Carbonetto was my sales rep. He was knowledgeable, helpful, frie I had a great experience purchasing my car from Gary Crossley Ford in Liberty. MARC Carbonetto was my sales rep. He was knowledgeable, helpful, friendly and honest. I will recommend him to all my friends and family. If you are looking for a car, ask for MARC, all around GREAT guy. Thank you! More
Mustang from Henry He was an amazing salesman. The best person I've met out of any dealership I've been too. Truly amazing and sold me my Dream Car, a 2017 Mustang. He was an amazing salesman. The best person I've met out of any dealership I've been too. Truly amazing and sold me my Dream Car, a 2017 Mustang. More
Lisa provided the highest quality of customer service! Lisa was beyond accommodating with our circumstances. I highly recommend working with her. She genuinely had our best interest as her focus throughout Lisa was beyond accommodating with our circumstances. I highly recommend working with her. She genuinely had our best interest as her focus throughout the process. More