Gary Crossley Ford

Courteous , Efficient , timely . I already did this once , But , everything was a fine experience , They were Courteous , friendly Efficient and it was finished in less time than was I already did this once , But , everything was a fine experience , They were Courteous , friendly Efficient and it was finished in less time than was originally quoted . More

Great SYNC educational experience Frankie Petty facilitated a Ford SYNC class for beginning, intermediate and advanced users which were very interactive and informative. Frankie Petty' Frankie Petty facilitated a Ford SYNC class for beginning, intermediate and advanced users which were very interactive and informative. Frankie Petty's presentation was fun and helped us get acclimated to some very neat technology that has matured over the years. Thanks to Frankie for time very well spent! More

Easiest car buying experience ever! My husband has been wanting to trade our truck for an F-350 for quite awhile. I love to go look for trucks but hate the whole car buying experience My husband has been wanting to trade our truck for an F-350 for quite awhile. I love to go look for trucks but hate the whole car buying experience, until now. The team at Gary Crossley Ford made this an absolutely stress free and enjoyable experience. Because of my husband's work schedule, we started the purchasing process one day and had to complete it another. Patrick O'Brian and Justin Savage worked together seamlessly to compete our purchase. Stacy Savage made sure we were able to get the accessories we needed with out pushing us to get things we didn't need. Rick Lynn completed our paperwok patiently and thoroughly. He answered all our questions and showed us several options to make sure we were making the best choices for our loan. Frankie Petty quickly and thoroughly set up and explained our SUNC system. On our way to Gary Crossley Ford in Liberty, we pass several other Ford dealerships that have not provided such outstanding service. The entire dealership is friendly, courteous. and professional. This was the easiest most enjoyable experience we've ever had purchasing a vehicle. More

SYNC classes Frankie Petty facilitaed the classes :(beginner, intermediate, advanced). Classes were very informative and helpful as we are getting comfortable wi Frankie Petty facilitaed the classes :(beginner, intermediate, advanced). Classes were very informative and helpful as we are getting comfortable with the Sync system. Frankie also made sure the experience had some elements of fun woven into the presentatopn! Thanks for providing this service! More

Wonderful Experience Justin took very good care of us. He explained and setup our phone and showed us the SyncMyFord and other features on our new Escape. The staff at G Justin took very good care of us. He explained and setup our phone and showed us the SyncMyFord and other features on our new Escape. The staff at Gary Crossley Ford are well trained, efficient, and great to work with. They made buying a car fairly painless. Thank you! More

Great Customer Service The customer service at Gary Crossley Ford was great, the staff was very helpful. My new Ford Escape is beautiful and I love driving it. Thanks to ev The customer service at Gary Crossley Ford was great, the staff was very helpful. My new Ford Escape is beautiful and I love driving it. Thanks to everyone at Gary Crossley! More

Excellent personell great place to do business. thank you Jamie the sales rep was exceptional at his job, I can't remember the finance mans name, but he knew what he was doing, and he did the paperwork the fa Jamie the sales rep was exceptional at his job, I can't remember the finance mans name, but he knew what he was doing, and he did the paperwork the fastest that I have ever had it done. Please thank all of your people, this was the best buying experience I have ever had. Jim Macoubrie More

Fast and Friendly In this busy world, the Service Department scheduled a time that was convenient to me. They told me how much time the work would take. The actual ti In this busy world, the Service Department scheduled a time that was convenient to me. They told me how much time the work would take. The actual time was even less! I appreciated the coffee that was offered and enjoyed a peaceful time in the waiting room until my vehicle was ready. Extra bonus was that Kyle explained to me how I cold get a rebate. Oh, and I really appreciate that they washed my car! More

Courteous and Knowledgeable I was short on time and Lisa and Rick made it happen. Very efficient and knowledgeable of their products and processes. Process was easy and convenien I was short on time and Lisa and Rick made it happen. Very efficient and knowledgeable of their products and processes. Process was easy and convenient. More

Highly Recommend for your new Ford We are a Ford family and the staff at Gary Crossley is top notch! Gene was very patient and friendly; a no-pressure sales guy who knows his product! A We are a Ford family and the staff at Gary Crossley is top notch! Gene was very patient and friendly; a no-pressure sales guy who knows his product! After walking me through the basics of my new vehicle, he introduced me to Frankie for the more technical stuff. Frankie offered Synch classes to teach the basics to the more advanced levels of knowledge. I know that help is just a phone call away. Bonus is the FREE car washes for my new vehicle! I love my new Ford! More