Gary Crossley Ford

Helpful staff From the Sales people to the finance dept. Our buying experiances have been comfortable and informative. Not only have we purchased two vehicles at Ga From the Sales people to the finance dept. Our buying experiances have been comfortable and informative. Not only have we purchased two vehicles at Gary Crossley, we have taken our son to purchase his vehicles there too. We are so happy with their service, we have also taken our granddaughter. We wanted our granddaughter to enjoy her first time auto buying experience. More

Great dealership, great service department and great people! I would highly recommend Gary Crossley Ford for service and sales. I own 3 Ford products, all have been purchased and are serviced at Gary Crossley F I would highly recommend Gary Crossley Ford for service and sales. I own 3 Ford products, all have been purchased and are serviced at Gary Crossley Ford. More

Recent Service Quick Lane Prompt service. Knowledgeable service reps. Pleasant customer-oriented approach. Service techs know me and my vehicle. Techs and reps always willing t Prompt service. Knowledgeable service reps. Pleasant customer-oriented approach. Service techs know me and my vehicle. Techs and reps always willing to answer questions. No "hard sell" on unneeded services. Pleasant surroundings plus internet access. I can get work done while there and I drive away with confidence. More

Brakes, power steering, engine lights on. Service to Ford Edge. Engine lights on. Brakes, power steering, anti lock brakes were effected. Work was done in a timely manner. We are p pleased Service to Ford Edge. Engine lights on. Brakes, power steering, anti lock brakes were effected. Work was done in a timely manner. We are p pleased with the work. Thank you! More

Quick and easy I love how honest and forward they are. Very polite! They were very fast with the service and answered all my questions after the service was done. I love how honest and forward they are. Very polite! They were very fast with the service and answered all my questions after the service was done. More

New Car Purchase Everyone at this dealership made my new car purchase awesome! I could not ask for a more pleasant and very easy experience. And it took less than 2 Everyone at this dealership made my new car purchase awesome! I could not ask for a more pleasant and very easy experience. And it took less than 2 hours from walking in to driving away in my new Escape! More

service visit GOOD PROMPT SERVICE. SERVICE STAFF WAS VERY PLEASANT AND HELPFUL. VEHICILE PROBLEM WAS DIAGNOSED PROMPTLY AND SERVICED IN VERY PROMPT MANNER. Very m GOOD PROMPT SERVICE. SERVICE STAFF WAS VERY PLEASANT AND HELPFUL. VEHICILE PROBLEM WAS DIAGNOSED PROMPTLY AND SERVICED IN VERY PROMPT MANNER. Very minimum time out of my day More

Body repair excellent! Had repair done to my new Ford Focus, and I cannot tell there was ever a problem. Excellent work! And done on time with very friendly, professional Had repair done to my new Ford Focus, and I cannot tell there was ever a problem. Excellent work! And done on time with very friendly, professional staff. More

2014 Ford Focus transmission Granddaughter bought 2014 Focus. Never shifted right. Ford said it would get better as it was driven more. Something about the clutch. It only got wor Granddaughter bought 2014 Focus. Never shifted right. Ford said it would get better as it was driven more. Something about the clutch. It only got worse. You start taking off and it just stops instead of shifting. People have come VERY close to hitting them in the rear end. They have a 2 year old in the back seat. They have taken it in for the replacement part at least 4 times. Told it won't leave them stranded. When asked, "What about getting into an accident and possibly hurting my child?" They say, "It won't leave you stranded." Like a broken record. Finally said they would fix it, but it will take 3 months to get the part in. Asked what they're supposed to drive for 3 months and they're told-the focus. IT'S NOT SAFE!!!! Been fighting this for 2 months, now must wait 3 months. Can't drive with child in car! REDICULOUS. NEVER BUYING FORD AGAIN!!!!! Tyler treated us like children and laughed at me when I spoke to him on the phone and said it was supposed to act like that. More

Service I came in without an appointment and was in less than an hour. Work was done in an efficient manner, without any problems to me. The lobby is good for I came in without an appointment and was in less than an hour. Work was done in an efficient manner, without any problems to me. The lobby is good for waiting, but I go to the main showroom and look at the new vehicles and talk to the sales people whom I have known for a while. More