Gary Crossley Ford
Kansas City, MO
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Oil change and tire rotation I am always happy with the work they do on my Explorer. The employees and management are professional and easy to work with. The only thing I'd chang I am always happy with the work they do on my Explorer. The employees and management are professional and easy to work with. The only thing I'd change is how long it takes. They have a lot of customers they should have a bigger quick lane with more employees. Every time I've been there there is always a line for service and people waiting. More
Very good experience. Monty Wanless did an excellent job helping me find the car of my dreams, and assisting me in getting the car! Even though the internet and phones were Monty Wanless did an excellent job helping me find the car of my dreams, and assisting me in getting the car! Even though the internet and phones were down, he maintained his humor and professionalism. More
Excellent Attention to My Needs I was taken from the first process in selecting a care I could afford to the loan process in under three hours. The finance manager was excellent at I was taken from the first process in selecting a care I could afford to the loan process in under three hours. The finance manager was excellent at finding me financing. More
Very good experience Our salesman, Tim, did a great job helping us find the vehicle we wanted. Very knowledgeable and cordial. We enjoyed working with him and the finance Our salesman, Tim, did a great job helping us find the vehicle we wanted. Very knowledgeable and cordial. We enjoyed working with him and the finance staff. Would recommend this dealership (and salesman) to everyone in the area. More
Major Overhaul I bought my Chevy Impala at Crossley five years ago. On Sunday May 24 I threw a rod, my first experience with this. I ended up for the entire proces I bought my Chevy Impala at Crossley five years ago. On Sunday May 24 I threw a rod, my first experience with this. I ended up for the entire process back at Crossley. It took 5 weeks but they followed the plan of my warranty company.....end result was my warranty company approved replacing my blown engine with a used one. Crossley did a beautiful job getting my car back together again. It was expensive only because my w.c. did not cover the diagnostics. I also received a loaner car from Crossley for the duration which greatly eased the whole process. My Chevy seems to be running at complete strength and functioning. Thank you Gary Crossley. More
Those Crosley boys hire good people. Since they won't let me back in the shop to give good directions I can only judge by the way the car looks and runs when it emerges from the work area Since they won't let me back in the shop to give good directions I can only judge by the way the car looks and runs when it emerges from the work area, result was good. The young lady at the counter who checked my car in probably deserves a raise since she had to deal with me. All in all I would rate my experience 5 stars More
Great! Couldn't have been more friendly and willing to work with you! Provided great service and not pushy! Buying a vehicle is a huge decision and Dave and Couldn't have been more friendly and willing to work with you! Provided great service and not pushy! Buying a vehicle is a huge decision and Dave and the rest of the staff made it so easy! More
Caring and Low Pressure Dave Norton was a pleasure to work with. He made us feel very comfortable by providing excellent follow up, and yet, low pressure. Dave actually beca Dave Norton was a pleasure to work with. He made us feel very comfortable by providing excellent follow up, and yet, low pressure. Dave actually became a friend during the transaction and we look forward to working with him again next time. The remainder of the staff was very kind, courteous and professional as well. Overall, an excellent experience. More
Overall great experience Great salesman to work with, I totally recommend Mike Murphy to anyone looking to buy a vehicle at Gary Crossley Ford. Pleased with the new 2015 Ford Great salesman to work with, I totally recommend Mike Murphy to anyone looking to buy a vehicle at Gary Crossley Ford. Pleased with the new 2015 Ford F150. More
great place Gary Crossley ford is a great place to buy a new truck . My wife and i will go back to buy our next vehicle from here . They have great lady's and gen Gary Crossley ford is a great place to buy a new truck . My wife and i will go back to buy our next vehicle from here . They have great lady's and gentleman working there More