Gary Crossley Ford
Kansas City, MO
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amazing. Amazing. Strongly recommend Tim parnacott. He was amazing. He works incredible hard and did everything for me. I didn't even have to think really. He Amazing. Strongly recommend Tim parnacott. He was amazing. He works incredible hard and did everything for me. I didn't even have to think really. He got me what I needed. Everyone here is incredible friendly and helpful. More
Excellent Got there a 1/2 hour earlier than my appointment time and they went ahead and got me right in. Showed me that my air filter needed changed and how muc Got there a 1/2 hour earlier than my appointment time and they went ahead and got me right in. Showed me that my air filter needed changed and how much it would cost me before hand. It was extremely hot out that day and the service writer offered us bottled water. More
overall experience The experience went fast and at one point I was wondering what just happened. We were pleased with the overall outcome and would recommend the dealers The experience went fast and at one point I was wondering what just happened. We were pleased with the overall outcome and would recommend the dealership. More
New Vehicle We're on our 3rd vehicle from Crossley and have had nothing but great service from them. Dave our salesman and was great to work with as was Ricky in We're on our 3rd vehicle from Crossley and have had nothing but great service from them. Dave our salesman and was great to work with as was Ricky in Finance. More
Quick Lane With an appointment, I had routine service (oil change, air filter, & tire rotation ) completed in 40 minutes as well as my truck washed. Always great With an appointment, I had routine service (oil change, air filter, & tire rotation ) completed in 40 minutes as well as my truck washed. Always great service! More
Patrick did a great job and very helpful I appreciate Patrick's patience with me during this process. He did a great job in listening to what I wanted and not wasting my time. I appreciate Patrick's patience with me during this process. He did a great job in listening to what I wanted and not wasting my time. More
my experience was excellent. I had no appointment. Your staff was very quick to listen to my problem. They gave me a ride to work. Called me at work to tell me they ordered a h I had no appointment. Your staff was very quick to listen to my problem. They gave me a ride to work. Called me at work to tell me they ordered a hose that would be there Monday. I had a ride promptly at 5 back to the dealership where I had a loaner car waiting for me. To my surprise I got a call Sat to say the hose had arrived a d my car was ready to go! Thank you for making my frustrating problem no problem at all. Everyone was very courtesy as well as efficient! Thank you More
Fast, friendly, efficient service Kyle offered great, professional service. He provided options and quick resolutions within his control. The only gripe isn't with Gary Crossley Quickl Kyle offered great, professional service. He provided options and quick resolutions within his control. The only gripe isn't with Gary Crossley Quicklane but with the industry in general. It's rare to find a part, tire, or any other needed equipment in stock; nearly everything has to be ordered. Each vehicle seems to be extremely unique so no one seems to be able to keep much of an inventory anymore. I miss the days when I could walk in and buy a part without having to wait a week or so on it. Thank you for the excellent service! More
2016 Ford Escape Hi! This was my first time buying a car on my own, I traded in the car I got for my 15th birthday, it was bittersweet! But we test drove a couple Esc Hi! This was my first time buying a car on my own, I traded in the car I got for my 15th birthday, it was bittersweet! But we test drove a couple Escapes and decided to go with a 2016 instead of used. I am extremely excited about the protectant for my seats and the maintenance package we purchased. We worked with several team members that evening and though it was a long process we were very happy with the result! The entire team worked to make the car we wanted meet our budget needs! Thanks! Stone Family More
Quick Lane rocks! Great group of employees! Quality service with short wait time. Kyle is Awesome... Gary Crossley Ford is the place to buy and service your vehicle at. Great group of employees! Quality service with short wait time. Kyle is Awesome... Gary Crossley Ford is the place to buy and service your vehicle at. More