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Gary Crossley Ford

Kansas City, MO

4.7
836 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart. Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay. We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle. From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 836 reviews

March 06, 2019

Best experience ever at a dealership My experience at this dealership was unlike any other that I’d had. The staff was friendly, happy, and not pushy. That’s a rare thing. I bought a used More

by Matt Hein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Dorsey
Mar 06, 2019 -

Gary Crossley Ford responded

Thank you so much for the kind words, Matt. We are so happy to hear you feel this way. Let us know if you ever need anything again. We will always be here for you.

December 11, 2018

Amazing It's been a while since I've bought a car and I am so happy that I went back to Gary Crossley. The sales associates went above and beyond to help me More

by Lela70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura & Sam
Dec 12, 2018 -

Gary Crossley Ford responded

We are so very happy to hear that. Thank you for leaving us such a wonderful review. We really appreciate it

November 05, 2018

Easy experience Buying a new Escape was an easy experience at Gary Crossley Ford. My wife and I are pleased with the car and plan on keeping it for a long time. More

by Uaw Ford worker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tate
Nov 05, 2018 -

Gary Crossley Ford responded

That is so wonderful to hear. Thank you for taking the time to leave us a great review

October 31, 2018

Tate went over and above. We had a great experience. We did not plan to purchase a newer vehicle that day, Tate showed us a truck with leather seats and we were off and moving towards a nicer truck. We e More

by Musta
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Digital Marketing
Nov 05, 2018 -

Gary Crossley Ford responded

Thank you for the review! We are so happy to hear you had a great experience

October 28, 2018

Ryan always provides 5 star service. He knows exactly what f I really enjoy working with Ryan. He truly is an amazing dealer and always looks out for my best interests in meeting my needs. Ryan goes above and be More

by Kacmizzou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Brehm
Oct 29, 2018 -

Gary Crossley Ford responded

That is so great to hear. Thank you so much for leaving such a positive review, We really appreciate it

September 21, 2018

Quick and easy deal The process was very easy and we were able to get a deal done fairly quickly. They had plenty of available stock to chose from. More

by Firemedic219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baron, Henry
September 11, 2018

Very pleasant Haven't bought a vehicle in years, most sales staff are pushy and rude. I was referred by a friend of sales person Ryan Brimm and from the moment we w More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 18, 2018 -

Gary Crossley Ford responded

Kevin, we are so pleased to hear you had such a pleasant experience with us. Do come back to see us. We would love to assist you again

September 06, 2018

Bryan 2016 Ford Fusion This place was absolutely wonderful! Everyone was very helpful, knowledgeable, and willing to do their best to work with me! Highly recommend! If and More

by Bryan Ford Fusion
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baron Washington Jr.
Sep 07, 2018 -

Gary Crossley Ford responded

Bryan, thank you for the outstanding review. We are so happy to hear you feel this way. We appreciate all of our customers and hope to see you again

August 30, 2018

Great experience Everyone at Crossley was extremely nice and helpful. No pressure sales! The lady at the front desk was the most pleasant person we encountered. She m More

by Happy Ford Buyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Baron Washington
Aug 31, 2018 -

Gary Crossley Ford responded

We are so happy to hear that you had such a pleasant experience. We strive to make every visit like yours. Thank you for leaving us such a great review

August 10, 2018

Tim Parnecott rules! I wasn't even sure I could buy a new car on credit. Tim Parnecott made the process easy. He was sensative to exactly what was needed and met every nee More

by Gangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Marketing
Aug 10, 2018 -

Gary Crossley Ford responded

We are so happy to hear everything went so smoothly for you and that we were able to help you with all of your needs. Thank you for the wonderful review

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