Gary Crossley Ford

I had a very good experience at your dealership quick and friendly service. Also answered any question i may of had doing the hole experience. I would tell other people i work with and know to come quick and friendly service. Also answered any question i may of had doing the hole experience. I would tell other people i work with and know to come buy a vehicle from Gary Crossley. More

Helpful Overall we purchased a vehicle. We had a pretty good idea with what we wanted. Did not feel pressured and sales person was very friendly and helpful. Overall we purchased a vehicle. We had a pretty good idea with what we wanted. Did not feel pressured and sales person was very friendly and helpful. More

the best i have found the service to be good and people thereto be helpfull, i would send anyone i know to this place thanks to helpfull employee i have found the service to be good and people thereto be helpfull, i would send anyone i know to this place thanks to helpfull employee More

Fast and friendly service with a smile. service department pays attention to the smallest details. good employees. Shop is clean and neat, waiting area clean and neat service with a smile. service department pays attention to the smallest details. good employees. Shop is clean and neat, waiting area clean and neat. More

excellent customer service. this company has excellent customer service from begging to end of purchase ... and there after as well.. Sam Dorsey does and excellent and profession this company has excellent customer service from begging to end of purchase ... and there after as well.. Sam Dorsey does and excellent and professional job... More

Poor service I made an appointment with the service center to have my left turn signal fixed. I arrived promptly at 8:30. After an hour or so Ben comes out and tel I made an appointment with the service center to have my left turn signal fixed. I arrived promptly at 8:30. After an hour or so Ben comes out and tells me they have found the problem. It needs new pigtail connectors in the turn signal. He then tells me it should be done in an hour to an hour and a half. My vehicle is in the first stall outside of the directors office and I can see it from the service office. I checked on it several times while waiting. When an hour and half has gone by I am told the tech has gone to lunch. At 1:00 pm I go to the Service rep called Ben and tell him I want my vehicle and I will have the work done some place else. All of a sudden there is a tech and he says he has completed the job but hasn't done paperwork. He wasn't there prior to 1:00 - the service director told me he had gone to lunch. This tells me that as a customer its was okay to have me waiting for an employee to have his lunch before somebody processed the paperwork. OR IT TOOK ONLY THOSE FEW SECONDS WHEN THE TECH WALKED BACK TO MY TRUCK TO CLIP IN THOSE PIGTAIL WIRES. I CANT COMMENT ON THE QUALITY OF WORK UNTIL I SEE HOW LONG THIS FIXIT WORKS. I TOOK MY TRUCK IN THERE 8 months ago to have this same left turn signal fixed . SO FAR I HAVE INVESTED $700 to have a left turn signal fixed. The first time fooled shame on you. The second time fooled shame on me.. More

Very Good I have used Quickie Lube for years with my car and truck for service work, So when I decided to get a new car I called Tim Parnacot. I have used Quickie Lube for years with my car and truck for service work, So when I decided to get a new car I called Tim Parnacot. More

These two guys are awesome!! My experience with buying a car at Gary Crossley was the best because of Eddy and Patrick. Working with those two was great. I'll be back to buy anot My experience with buying a car at Gary Crossley was the best because of Eddy and Patrick. Working with those two was great. I'll be back to buy another car from those to sales men. They took the time to answer all of my questions. More

Fantastic People From the time I walked in the door until they handed me the keys and sent me on my way everyone was extremely helpful, professional, and amazingly con From the time I walked in the door until they handed me the keys and sent me on my way everyone was extremely helpful, professional, and amazingly considerate with any question I had. Never felt pressured to make the purchase and allowed plenty of time to test drive and as many models as I wanted. They made the process easy especially with the best deal possible on the trade in. More

Excellent Service We received wonderful treatment from your Service Department. They performed a 5,000 mile checkup on my 2015 Escape plus took care of a Ford recall is We received wonderful treatment from your Service Department. They performed a 5,000 mile checkup on my 2015 Escape plus took care of a Ford recall issue in reasonable time. They kindly provided a shuttle service so that I could be at another appointment and then picked me up! Thank you for having such a great group of employees!!!! More