Gary Crossley Ford

Seat Adjustment Everything was great except the drivers seat. The seat had been moved to the extremes with every adjustment. There did not seem to be a reason for thi Everything was great except the drivers seat. The seat had been moved to the extremes with every adjustment. There did not seem to be a reason for this to happen. A test drive was not required to see or correct my problem. Do you know how long it takes to get the seat back into the position that you had become comfortable? I've had both of my cars into the shop one week apart and they both were returned with the extreme seat adjustment. So it does not appear to be an isolated incident. Stop moving my seat for the short period of time and distance you are driving my car. More

Air Conditioning problems Kyle worked very hard to get this issue (after the 3rd time) covered by my Extended Warranty. Unfortunately, I had to pay $280. the first time. It wa Kyle worked very hard to get this issue (after the 3rd time) covered by my Extended Warranty. Unfortunately, I had to pay $280. the first time. It wasn't fixed the 2nd time...but he was able to get (hopefully) the problem remedied on the 3rd visit. Kyle is wonderful to work with at Gary Crossley Ford in Liberty. More

Amazing help, service, and they was very honest, and helpul I give this rating due to the fact of I'm in law Enforcement and as all know its hard to find someone to trust. During my experience there, everyone w I give this rating due to the fact of I'm in law Enforcement and as all know its hard to find someone to trust. During my experience there, everyone was very helpful and straight to the point and didn't try to get anything over on me just to make a sale. All the other places I had gone just to look, it seemed like i was just another buyer and was treated as suck, with Gary Crossley Ford they take the time to ask questions and find out a little bit about you so you can make the best call, and get the right car or truck for you. More

Awesome Everybody was great, Benjamin was great I would recommend him to anybody. I tell my friends my neighbors my family everybody to go see those guys down Everybody was great, Benjamin was great I would recommend him to anybody. I tell my friends my neighbors my family everybody to go see those guys down to Gary crossley Ford More

Sercice was done when I eas told. Bought new vehicle and have service done on it. Service was done ahead of time quoted. Will come back, was trying to set up a service call and they f Bought new vehicle and have service done on it. Service was done ahead of time quoted. Will come back, was trying to set up a service call and they fit me in that afternoon, thought would have to make a appointment. More

I'll be back. My experience at Gary Crossley Ford, was all that could be expected in customer service. I have a 2012 Focus, nothing more need be said about the tra My experience at Gary Crossley Ford, was all that could be expected in customer service. I have a 2012 Focus, nothing more need be said about the transmission. They got it in and out of the shop when promised. I was told that with the new fix, of reprogramming the computer, it would take a couple of weeks for the computer to learn my driving habits. I'll give it a couple of weeks, but so far (1 week) it seems to be a slow learner. We'll see what happens. More

quick and friendly service. We have been doing business with Gary Crossley Ford since 2010. They have never disappointed us. Always quick and friendly service, and they always We have been doing business with Gary Crossley Ford since 2010. They have never disappointed us. Always quick and friendly service, and they always take time to answer any questions you may have. More

Excellence! Excellent service given by all employees who worked on my car, as well as the Service Manager who mentioned and recommendation the cleaning of the sys Excellent service given by all employees who worked on my car, as well as the Service Manager who mentioned and recommendation the cleaning of the system. More

Super Fantastic Lisa always over delivers . She is easy to deal with.Ricky does a fantastic job. Easy to deal with and listens to what you want. Love, love, love thi Lisa always over delivers . She is easy to deal with.Ricky does a fantastic job. Easy to deal with and listens to what you want. Love, love, love this dealership. Best dealership ! More

service call Great work an attitude did as they said they would! great enviroment for customers makes them feel right at home. will recommend to people for sales a Great work an attitude did as they said they would! great enviroment for customers makes them feel right at home. will recommend to people for sales and service! More