Gary Crossley Ford

great Job Likes how well I was cared for during my service. they were willing to contact me with updates and willing to clean the care when they were done. Likes how well I was cared for during my service. they were willing to contact me with updates and willing to clean the care when they were done. More

Bought new car Bought a car here 8 years ago, went to another dealership closer to our house for this new one and had an awful time and didn't buy a car. Came back Bought a car here 8 years ago, went to another dealership closer to our house for this new one and had an awful time and didn't buy a car. Came back to Crossley and worked w/ Karl who was amazing and took his time talking w/ us about a new or a used car and our back and forth. He never seemed to get frustrated w/ all of our questions and handled them well. We decided to go w/ a new one and are very happy we did! More

Just bought a new truck! We stopped in to check out the F150's. Our salesperson was Patrick O'Brian. He was not pushy in any way but helped us find a truck on the lot that wha We stopped in to check out the F150's. Our salesperson was Patrick O'Brian. He was not pushy in any way but helped us find a truck on the lot that what what we requested. We test drove a couple trucks before deciding on the one we bought. No problems with anyone there. We made a deal for our trade-in that was pleasing to us and them. We spoke to Howard about sealing the deal, then we dealt with Jeff in finance dept. All were very friendly, nice and professional. No one tried to push us into anything. We have bought cars at Gary Crossley Ford before and will do so again. More

Oil change on my Ford F 150. The Service Dept did what I asked in a timely mannor and notified me by phone when the service was completed. The service was completed before I expec The Service Dept did what I asked in a timely mannor and notified me by phone when the service was completed. The service was completed before I expected it to be completed. More

the service was very good and the people are very friendly. the service was quick and good all work was complete and on time the place was clean. and the people are very friendly. the service was quick and good all work was complete and on time the place was clean. More

Had some work done on my new 2015 f-150. The Service Dept. going up and above any other service dept. in the Kansas city area. They treat you like family. It is nice knowing that when you dro The Service Dept. going up and above any other service dept. in the Kansas city area. They treat you like family. It is nice knowing that when you drop off your truck it is going to be taken care of. More

Quick Lane Brandon in quick lane is the best! I have been dealing with him for 7 years and he is someone I trust. Brandon know my personality and when I wanted t Brandon in quick lane is the best! I have been dealing with him for 7 years and he is someone I trust. Brandon know my personality and when I wanted to buy a new car he sent me to a salesman that would work with my personality. He is always honest with me and treats me more like a long time friend than a customer. As long as Brandon is around, Gary Crossley will always have my business. More

friendly and professional professional but yet down home feeling. all work done complete and on time. appointment time met. clean and mostly quiet waiting room. drink provide w professional but yet down home feeling. all work done complete and on time. appointment time met. clean and mostly quiet waiting room. drink provide without having to ask for one. More

2015 Fushion Hybrid I broke in my new car on a Labor Day Weekend road trip to Ft. Worth, TX, then East to Tyler TX, and back to Liberty, MO about 1300 miles cost me unde I broke in my new car on a Labor Day Weekend road trip to Ft. Worth, TX, then East to Tyler TX, and back to Liberty, MO about 1300 miles cost me under $60 in gas in my new little 2016 Fusion Hybrid. It was a smooth ride with many seat adjustments for my back. Sam was a great salesman, always taking the time to stop and ask me how I like everything when I came by to pick up my mats and get my tint etc. Stacy helped me cary my mats to the car. Great smiles and genuine interactions. No slimy car salesman vibe at all. More

Exxcellent experience. The service men were polite, considerate, and knowledgeable. They took the information that they needed and work that needed to be done. and got busy. The service men were polite, considerate, and knowledgeable. They took the information that they needed and work that needed to be done. and got busy. There were snacks and drinks provided... The work on the car was finished sooner that predicted.. They washed the car and brought it to me. More