
Gary Crossley Ford
Kansas City, MO
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Excellent I think Valorie in quick lube is terrific and provides me with excellent advise and service. Everyone in that department seems friendly, well qualifie I think Valorie in quick lube is terrific and provides me with excellent advise and service. Everyone in that department seems friendly, well qualified and does a great job. More
FANTASTIC Everyone was extremely helpful and friendly. I was going through a hard time and Gary Crossley made everything better for me. Thank you so much Everyone was extremely helpful and friendly. I was going through a hard time and Gary Crossley made everything better for me. Thank you so much More
70,000 miles service The quick lane service is always good. Have never had an issue with them. It's the body shop I'll never use again after two bad experiences. The quick lane service is always good. Have never had an issue with them. It's the body shop I'll never use again after two bad experiences. More
Great We had a very enjoyable experience last night, very professional. My wife and I bought a 2013 Ford Focus and this is the 2nd vehicle we have purchased We had a very enjoyable experience last night, very professional. My wife and I bought a 2013 Ford Focus and this is the 2nd vehicle we have purchased from Gary Crossley. More
Expedition service Got the Works package, plus discussion on some larger service item projects for the near future. Staff is always helpful and informative. They help Got the Works package, plus discussion on some larger service item projects for the near future. Staff is always helpful and informative. They help prioritize, and are very good on discussing the problems. More
friendly get right to the problem excellent service they know what the problem is if there is one, very friendly, treat you like family. don't leave you standing they greed you as soon as they see you p they know what the problem is if there is one, very friendly, treat you like family. don't leave you standing they greed you as soon as they see you pull in. answer all the questions that you have and if they don't have what they have on the lot they can find it. More
All good Fast service on a recall. Friendly people on the phone also. Looks like a fun place to work. I would recommend this dealer to anyone. Too bad the surv Fast service on a recall. Friendly people on the phone also. Looks like a fun place to work. I would recommend this dealer to anyone. Too bad the survey company that you contract with is not mobile friendly. It's not accepting my answers. More
Quick service I came in without a reservation for an oil change and was taken in right away. The staff were friendly and helpful. I would recommend this dealer to a I came in without a reservation for an oil change and was taken in right away. The staff were friendly and helpful. I would recommend this dealer to anyone. More
Worst Buying Experience Ever Horrible attitude and approach of the salesman, overly emotional, quick to appear angry, was not above name calling. Keep an eye on your negotiated pr Horrible attitude and approach of the salesman, overly emotional, quick to appear angry, was not above name calling. Keep an eye on your negotiated price, when I pointed out damage on the car the would need to be fixed the price went up, also know ahead of your agreement which side of your offer the doc fees are being applied to. I made my offer including the $199 charge, they tacked it on in addition to my offer. Several items listed in a "we owe" form that I have been unable to get completed, now saying they can't do them. Don't expect the car to be detailed prior to delivery either. The way it looks when you test drive it, inside and out, is what you are going to get when you pick it up. Never again. Amazed to see my salesman's name on these pages with a positive review, interesting they are all from male buyers. Maybe that was the issue... More
Experience at Gary Crossley I had an incredible experience at Gary Crossley Ford. Graham did an amazing job at helping me and answered all of my questions and made me feel very c I had an incredible experience at Gary Crossley Ford. Graham did an amazing job at helping me and answered all of my questions and made me feel very comfortable. I will recommend him to my friends and family. Very polite, professional and courteous. More