Gary Crossley Ford
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 815 reviews
All good Fast service on a recall. Friendly people on the phone also. Looks like a fun place to work. I would recommend this dealer to anyone. Too bad the surv Fast service on a recall. Friendly people on the phone also. Looks like a fun place to work. I would recommend this dealer to anyone. Too bad the survey company that you contract with is not mobile friendly. It's not accepting my answers. More
Quick service I came in without a reservation for an oil change and was taken in right away. The staff were friendly and helpful. I would recommend this dealer to a I came in without a reservation for an oil change and was taken in right away. The staff were friendly and helpful. I would recommend this dealer to anyone. More
Worst Buying Experience Ever Horrible attitude and approach of the salesman, overly emotional, quick to appear angry, was not above name calling. Keep an eye on your negotiated pr Horrible attitude and approach of the salesman, overly emotional, quick to appear angry, was not above name calling. Keep an eye on your negotiated price, when I pointed out damage on the car the would need to be fixed the price went up, also know ahead of your agreement which side of your offer the doc fees are being applied to. I made my offer including the $199 charge, they tacked it on in addition to my offer. Several items listed in a "we owe" form that I have been unable to get completed, now saying they can't do them. Don't expect the car to be detailed prior to delivery either. The way it looks when you test drive it, inside and out, is what you are going to get when you pick it up. Never again. Amazed to see my salesman's name on these pages with a positive review, interesting they are all from male buyers. Maybe that was the issue... More
Experience at Gary Crossley I had an incredible experience at Gary Crossley Ford. Graham did an amazing job at helping me and answered all of my questions and made me feel very c I had an incredible experience at Gary Crossley Ford. Graham did an amazing job at helping me and answered all of my questions and made me feel very comfortable. I will recommend him to my friends and family. Very polite, professional and courteous. More
Great It was a great experience at Gary Crossley, as it always is. I've bought at eight vehicles here and plan on keeping up the tradition! It was a great experience at Gary Crossley, as it always is. I've bought at eight vehicles here and plan on keeping up the tradition! More
Awesome Experience! Alfredo did an excellent job getting us taken care of. We came in looking for something within a very specific price range and we got exactly what we Alfredo did an excellent job getting us taken care of. We came in looking for something within a very specific price range and we got exactly what we were hoping for. We couldn't be happier with the experience! More
Purchase Experience It was great working with Karl. Very relaxed no pressure sale. Jeff handled the finance portion promptly and courteously. Handling the trade of my mot It was great working with Karl. Very relaxed no pressure sale. Jeff handled the finance portion promptly and courteously. Handling the trade of my motorcycle for the truck was easy. More
Great Service , Car was clean after service, Friendly staff, Service was performed quickly. I would recommend this dealership for service and your next car purchase , Car was clean after service, Friendly staff, Service was performed quickly. I would recommend this dealership for service and your next car purchase More
Good experience The people were good and the tires were priced good. Everything was great except I didn't understand why I didn't get a car wash The people were good and the tires were priced good. Everything was great except I didn't understand why I didn't get a car wash More
Execellent service, fast and without appt. Best in the business and great prices. The service desk got me in immediately. They did what i asked for and when suggesting other services, accepted Best in the business and great prices. The service desk got me in immediately. They did what i asked for and when suggesting other services, accepted my no without pushing further. More