Gary Crossley Ford
Kansas City, MO
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Great experience There was a positive vibe throughout the entire experience. The dealership was clean and everyone was smiling and courteous. At no time did I feel pre There was a positive vibe throughout the entire experience. The dealership was clean and everyone was smiling and courteous. At no time did I feel pressured. More
Great Service Fast service; very friendly. Able to get my car in for an oil change very quickly, even without an appointment, on a Saturday morning. Thanks! Fast service; very friendly. Able to get my car in for an oil change very quickly, even without an appointment, on a Saturday morning. Thanks! More
Warranty work I bought a car from another dealer, I won't mention his name. And he wouldn't do the warranty work after the purchase. So I took it to Gary Crossley F I bought a car from another dealer, I won't mention his name. And he wouldn't do the warranty work after the purchase. So I took it to Gary Crossley Ford and they treated me like I bought it there. I would definitely recommend them to anyone looking for great customer service. After all it's the after you buy factor that really shows a businesses true value. More
speedy Best place too go to if you have appointment. In and out as promised. Making an appointment is easy and it's the best way to go. Best place too go to if you have appointment. In and out as promised. Making an appointment is easy and it's the best way to go. More
Excellent I think Valorie in quick lube is terrific and provides me with excellent advise and service. Everyone in that department seems friendly, well qualifie I think Valorie in quick lube is terrific and provides me with excellent advise and service. Everyone in that department seems friendly, well qualified and does a great job. More
FANTASTIC Everyone was extremely helpful and friendly. I was going through a hard time and Gary Crossley made everything better for me. Thank you so much Everyone was extremely helpful and friendly. I was going through a hard time and Gary Crossley made everything better for me. Thank you so much More
70,000 miles service The quick lane service is always good. Have never had an issue with them. It's the body shop I'll never use again after two bad experiences. The quick lane service is always good. Have never had an issue with them. It's the body shop I'll never use again after two bad experiences. More
Great We had a very enjoyable experience last night, very professional. My wife and I bought a 2013 Ford Focus and this is the 2nd vehicle we have purchased We had a very enjoyable experience last night, very professional. My wife and I bought a 2013 Ford Focus and this is the 2nd vehicle we have purchased from Gary Crossley. More
Expedition service Got the Works package, plus discussion on some larger service item projects for the near future. Staff is always helpful and informative. They help Got the Works package, plus discussion on some larger service item projects for the near future. Staff is always helpful and informative. They help prioritize, and are very good on discussing the problems. More
friendly get right to the problem excellent service they know what the problem is if there is one, very friendly, treat you like family. don't leave you standing they greed you as soon as they see you p they know what the problem is if there is one, very friendly, treat you like family. don't leave you standing they greed you as soon as they see you pull in. answer all the questions that you have and if they don't have what they have on the lot they can find it. More