Gary Crossley Ford

Great! Car is running great! They fixed my car in a timely manner. I had no hassles getting a rental. The customer service department is fast and friendly. E Car is running great! They fixed my car in a timely manner. I had no hassles getting a rental. The customer service department is fast and friendly. Excellent customer service! More

Friendly and professional I took my KIA to Gary Crossley for repairs after an accident. From the initial phone call to schedule an appointment for the estimate, the staff was I took my KIA to Gary Crossley for repairs after an accident. From the initial phone call to schedule an appointment for the estimate, the staff was professional and accommodating. The entire process was smooth and easy, communication was excellent and every staff member I dealt with had excellent customer service. I tend to be very particular about customer service and my experience at the dealership was above expectations. Thank you. More

Oil change Very pleased with the service. Efficient and done in a timely manner. Service desk was very helpful. Coupon was helpful too Snacks and drinks Very pleased with the service. Efficient and done in a timely manner. Service desk was very helpful. Coupon was helpful too Snacks and drinks are nice More

Speedy and family like Tim was awesome! We had advised what we were looking for via e-mail, set up the appointment, & went in for a service appointment on our 2014 Escape. Tim was awesome! We had advised what we were looking for via e-mail, set up the appointment, & went in for a service appointment on our 2014 Escape. Tim asked a few follow-up questions (Color, who the car was for, etc..), we did a test drive, and were signing papers within 30 minutes. This is the fastest purchase of a car that we have ever had, and we are totally satisfied with and in love with our 2015 Focus. Tim seemed to know what we were looking for and what we would be happy with. He knew the situation we were in financially and treated us like family. We recommend Tim to all our family and friends since we have always had such good results with him. When our lease is up on the 2014 Escape, we will be returning to Tim for our next purchase. Frankie made sure to follow-up with us, and answered our Sync questions. Stacie helped with the aftermarket items we wanted, and was super-helpful in scheduling and arranging alternative transportation when we had to bring the Focus back in to have those items added. More

ordered vehicle was glad process didn't take to long great experience salesman was great ! I was surprised that I had to notify the sales staff that my truck was on there lot.. but I guess the original great experience salesman was great ! I was surprised that I had to notify the sales staff that my truck was on there lot.. but I guess the original salesman I ordered with was no longer employed there. More

Great service Staff was great to work with. Also received a call from Lindsay checking if everything in my new Explorer is working for me. Lindsay contacted Fra Staff was great to work with. Also received a call from Lindsay checking if everything in my new Explorer is working for me. Lindsay contacted Frankie for questions I had. Frankie called me back to assist. Great customer service. More

helpful and committed took out the stress Everyone that I came in contact with was cheerful, helpful, and courteous. All were available to answer questions and make recommendations over the ph Everyone that I came in contact with was cheerful, helpful, and courteous. All were available to answer questions and make recommendations over the phone. would recomend More

Quick Lane Very friendly and respectful. Did a great job! They greeted me using my name and explained everything they were doing. Snacks and water were availabl Very friendly and respectful. Did a great job! They greeted me using my name and explained everything they were doing. Snacks and water were available while I waited. More

Exceptional customer service Eddie's customer service is absolutely phenomenal. We continue to make purchase after purchase with Gary Crossley Ford based on how friendly and pr Eddie's customer service is absolutely phenomenal. We continue to make purchase after purchase with Gary Crossley Ford based on how friendly and professional they are every time . I couldn't ask for a better experience . More

Thank you! Sam Dorsey and the rest of your staff make buying a car almost painless. Friendly, no pressure, tell him what you want and he'll find it. He'll also Sam Dorsey and the rest of your staff make buying a car almost painless. Friendly, no pressure, tell him what you want and he'll find it. He'll also tell you how to save money, advantages over disadvantages, and never pressures you or tries to sell you more. Awesome! More