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Gary Crossley Ford
Kansas City, MO
815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 815 reviews
October 27, 2015
helpful and committed took out the stress Everyone that I came in contact with was cheerful, helpful, and courteous. All were available to answer questions and make recommendations over the ph Everyone that I came in contact with was cheerful, helpful, and courteous. All were available to answer questions and make recommendations over the phone. would recomend More
by pittypat
Employees Worked With
Darla Sartain
October 25, 2015
Quick Lane Very friendly and respectful. Did a great job! They greeted me using my name and explained everything they were doing. Snacks and water were availabl Very friendly and respectful. Did a great job! They greeted me using my name and explained everything they were doing. Snacks and water were available while I waited. More
by mcnam4
Employees Worked With
Brandon
October 25, 2015
Exceptional customer service Eddie's customer service is absolutely phenomenal. We continue to make purchase after purchase with Gary Crossley Ford based on how friendly and pr Eddie's customer service is absolutely phenomenal. We continue to make purchase after purchase with Gary Crossley Ford based on how friendly and professional they are every time . I couldn't ask for a better experience . More
by SVB Wood Floors
Employees Worked With
Eddie Mccormick
October 25, 2015
Thank you! Sam Dorsey and the rest of your staff make buying a car almost painless. Friendly, no pressure, tell him what you want and he'll find it. He'll also Sam Dorsey and the rest of your staff make buying a car almost painless. Friendly, no pressure, tell him what you want and he'll find it. He'll also tell you how to save money, advantages over disadvantages, and never pressures you or tries to sell you more. Awesome! More
by Ben Chlapek
Employees Worked With
Stacie and Jeff, detail & prep personnel, and whoever else participated in the process.
October 25, 2015
Worst ever Purchased my last 3 new cars here, so why not....2 1/2 hours wasted. Did not have the vehicle we wanted and showed no interest in getting it. Kept w Purchased my last 3 new cars here, so why not....2 1/2 hours wasted. Did not have the vehicle we wanted and showed no interest in getting it. Kept wanting to sell something off the lot. Ask about an appraisal on my trade 3 times and kept getting the run around until we made a choice. Salesman actually left twice to see other customers. Got up and left, spent my 46k at a different ford dealer the next day. I live 2 miles from this dealer, but I will never set foot on the lot again. More
by Vince62
Employees Worked With
Hispanci male
October 23, 2015
This was the second car that I bought from Crossely and Gene I trust Gary Crossely Ford and my salesman Gene. I feel like I am getting a fair and straight forward deal. I also feel that everyone that works at th I trust Gary Crossely Ford and my salesman Gene. I feel like I am getting a fair and straight forward deal. I also feel that everyone that works at the dealership will do the right thing on behalf of the customer. More
by Fusionhybridguy
Employees Worked With
Gene Burgen
October 19, 2015
Awesome. everyone was awesome. In used to buying used cars with cash, so this was my first financing experience, and everyone was patient, incredibly knowledge everyone was awesome. In used to buying used cars with cash, so this was my first financing experience, and everyone was patient, incredibly knowledgeable, and walked me through everything so there were no unanswered questions. I love my new car. Thanks so much guys!! More
by Lfenwick
Employees Worked With
Patrick, Jeff
October 19, 2015
Great Experience Every thing went smoothly from start to finish. Friendy service from everyone making sure everything was done to my expections. Love the car wash ser Every thing went smoothly from start to finish. Friendy service from everyone making sure everything was done to my expections. Love the car wash servie. More
by Moo mom
Employees Worked With
5
October 17, 2015
Great Salesmanship! There was no pressure from the salesman at all. He was extremely helpful responding to our questions and was very knowledgable about the car. Very r There was no pressure from the salesman at all. He was extremely helpful responding to our questions and was very knowledgable about the car. Very relaxed environment. Great experience! More
by TNTEaley
Employees Worked With
Eddie McCormick
October 17, 2015
Love appointments! I was in and finished in under 45 minutes...including a much needed wash! Staff was good about explaining all that was done to my car. I was in and finished in under 45 minutes...including a much needed wash! Staff was good about explaining all that was done to my car. More
by Duchesskit
Employees Worked With
Female quick lane
