
Gary Crossley Ford
Kansas City, MO
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Professional and courteous From the time my wife and I arrived at Gary Crossley Ford we were treated professionally and courteous at all times. Our sales person Danny Elizondo From the time my wife and I arrived at Gary Crossley Ford we were treated professionally and courteous at all times. Our sales person Danny Elizondo greeted us at the dealership and answered all our questions and was actually quite pleasant to be around. I feel confident that this won't be the only time we purchase a vehicle here. Well done. More
Fast, efficient, courteous The service was fast with check in. The service was efficient with content. The serviceman was courteous and helpful with his responses and customer s The service was fast with check in. The service was efficient with content. The serviceman was courteous and helpful with his responses and customer service skills. More
Great Job Sales was wonderful and service was great, very helpful, friendly. .. made this rough time much easier. Tim held my hand and all the service people t Sales was wonderful and service was great, very helpful, friendly. .. made this rough time much easier. Tim held my hand and all the service people treat me with respect. More
Pleasant experience. This dealership is easy to work with. Everyone was nice, sales staff was helpful but not pushy. Only complaint was in finance. Was offered only the mo This dealership is easy to work with. Everyone was nice, sales staff was helpful but not pushy. Only complaint was in finance. Was offered only the most expensive warranty, and not asked any questions to find out actual driving habits to determine the true amount of warranty miles actually needed. only after my hesitation, was I finally offered a more realistic option. Otherwise I would say that yes, I would return to this dealership for another purchase More
Great family friendly and exceptional team of professionals. My wife and I have been happily married for over 15 years...and we have purchased 9 vehicles in that amount of time. We've purchased new from Blue Spr My wife and I have been happily married for over 15 years...and we have purchased 9 vehicles in that amount of time. We've purchased new from Blue Springs Ford, Bob Allen Ford, Thoroughbred Ford and several other non Ford dealerships...none of them earned the opportunity for us to purchase from again. We shopped multiple locations and brands before deciding on one vehicle, every time we were in the market for a vehicle. Patrick was exceptional at being available on our wacky schedule with multiple visits, professional about explaining all features & benefits of the Ford vehicles and most importantly, he listened and explained patiently. I would highly recommend Patrick, this dealership,and will happily shop there again! More
New car Easy purchase from repeat customer. I had dealt previously with my salesman and was satisfied with the results last time and this time was equally smo Easy purchase from repeat customer. I had dealt previously with my salesman and was satisfied with the results last time and this time was equally smooth. We are able to select a car from new stock and receive what I considered to be a fair price on a lease More
Great Customer Service The customer service at Gary Crossley Ford in both the sales and service department is second to none. Everyone is friendly, courteous, and willing t The customer service at Gary Crossley Ford in both the sales and service department is second to none. Everyone is friendly, courteous, and willing to help. Tim is by far the best salesperson I have ever worked with and everyone I encountered in the service department went above and beyond. More
Seamless Transition The entire staff was amazing, not only did they know who I was when I arrived, they treated me like a V.I.P. My salesperson was Lisa Garcia, wonderful The entire staff was amazing, not only did they know who I was when I arrived, they treated me like a V.I.P. My salesperson was Lisa Garcia, wonderful attitude knowledgeable excellent information on my vehicle of choice. Ken in the finance department was amazing as well. I look forward to not only getting my free car washes there even after or off hours. I am excited to see how wonderful the service department is going to be. I WILL purchase here for life!! I will refer anyone to see this team first!!! More
great Quick Lane service got oil changed, tires rotated, fluids checked and filled, and alignment check. Had appointment and was told would be about an hour. I was in and got oil changed, tires rotated, fluids checked and filled, and alignment check. Had appointment and was told would be about an hour. I was in and out in 40 minutes! Very friendly and efficient service. Car was cleaner when I left than when I arrived due to the free car wash. More
Easy Transaction Late Saturday afternoon my husband and I were driving through the car lot, he was actually looking for a truck. I saw a car I was interested in late S Late Saturday afternoon my husband and I were driving through the car lot, he was actually looking for a truck. I saw a car I was interested in late Saturday afternoon. I was able to drive it home for the weekend and on Monday made the purchase. On Monday, I emailed information and by the time we arrive on Monday evening the paperwork was ready for us. Jamie Cox was an excellent Salesman and I would do business with him again. No haggling, no stress. More