
Gary Crossley Ford
Kansas City, MO
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Great Experience / Straight-Forward and Honest Dealings I would highly recommend Gary Crossley Ford (Tim Parnacott, Salesman) in Kansas City, MO. I live in Oklahoma City, Oklahoma, and found a car on Autot I would highly recommend Gary Crossley Ford (Tim Parnacott, Salesman) in Kansas City, MO. I live in Oklahoma City, Oklahoma, and found a car on Autotrader. I called and spoke with Tim, and he provided a 'no gimmicks, this is what you can drive this car away from the dealership today' price. I told him I needed to think about it. He followed up 6 hours later - simply saying "I'm about to go home for the day - is there anything I can help you with?" I purchased the vehicle, booked my flights, and flew into KC 2 days later to pick up the car and drive it home. When I arrived at the dealership at the appointed time, the car was sitting in front - full of gas and ready for a confirming test drive. The car was exactly as expected - no surprises, and all minor cosmetic blemishes were as described. It took about 15 minutes to complete all the paperwork, and then I was on my way driving the 5-1`/2 hours back to Oklahoma City. I highly recommend Tim Paranacott, and the team at Gary Crossley Ford. More
Easy painless buying experience Everything about my experience was great, from the test drives to signing the papers. Everyone was friendly and knowledgeable. Just be warned... The h Everything about my experience was great, from the test drives to signing the papers. Everyone was friendly and knowledgeable. Just be warned... The hot chocolate is extremely hot! More
Routine maintenance visit Making an appointment helped save time. Front desk staff are always professional and polite. My ongoing complaint is that they run the vehicle thr Making an appointment helped save time. Front desk staff are always professional and polite. My ongoing complaint is that they run the vehicle through the car wash and don't bother to dry it. More
Quick and easy I am very happy with my experience at Gary Crossley Ford. My whole family is happy there and I wouldn't have my oil changed anywhere else. Fast easy s I am very happy with my experience at Gary Crossley Ford. My whole family is happy there and I wouldn't have my oil changed anywhere else. Fast easy service and very friendly faces. More
Excellent experience Over the course of my 67 years I have had several encounters with car dealerships, some okay and some ... not so okay. My experience with Gary Crossl Over the course of my 67 years I have had several encounters with car dealerships, some okay and some ... not so okay. My experience with Gary Crossley Ford was the best, by far, of all of them. The salesman who took care of me was friendly, but professional. He seemed genuinely concerned that I got the exact truck I wanted, I did! More
It was fast and curteous. This is the fifth car we have bought here. The salesman was very courteous and completed the transaction in a very timely manner. Go see them at Gary This is the fifth car we have bought here. The salesman was very courteous and completed the transaction in a very timely manner. Go see them at Gary Crossley Ford. More
New Car Purchase Mainly Jamie Cook and his approach on selling. However, not provided my "Buy Back" guarantee the dealership offered for the trade I purchased there Mainly Jamie Cook and his approach on selling. However, not provided my "Buy Back" guarantee the dealership offered for the trade I purchased there two years ago. I wish your service department was as good as new car sales. (Jamie Cook) More
Maintenance plan periodic service. Service department was polite on arrival and quickly processed me into the system. Automobile was taken good care of. Work was done in a professiona Service department was polite on arrival and quickly processed me into the system. Automobile was taken good care of. Work was done in a professional manner. More
2015 F-150 - Great Experience Between family, friends and ourselves, this is the fourth vehicle we have purchased through working with Eddie. I was very specific on what I wanted, Between family, friends and ourselves, this is the fourth vehicle we have purchased through working with Eddie. I was very specific on what I wanted, and Eddie and the team at Gary Crossley did not give up on finding exactly what I wanted. They all treated us very fairly, and did everything they could to make the buying processes fast and friendly. More
Great Buying experience We have purchased our third new Ford from Gary Crossley and it will not be our last. Gary Crossley Ford has been very fair to work with, they have nev We have purchased our third new Ford from Gary Crossley and it will not be our last. Gary Crossley Ford has been very fair to work with, they have never low balled us on our trade-ins and have done a great job making us feel like we left with a great deal. More