Gary Crossley Ford
Kansas City, MO
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New Car Purchase Mainly Jamie Cook and his approach on selling. However, not provided my "Buy Back" guarantee the dealership offered for the trade I purchased there Mainly Jamie Cook and his approach on selling. However, not provided my "Buy Back" guarantee the dealership offered for the trade I purchased there two years ago. I wish your service department was as good as new car sales. (Jamie Cook) More
Maintenance plan periodic service. Service department was polite on arrival and quickly processed me into the system. Automobile was taken good care of. Work was done in a professiona Service department was polite on arrival and quickly processed me into the system. Automobile was taken good care of. Work was done in a professional manner. More
2015 F-150 - Great Experience Between family, friends and ourselves, this is the fourth vehicle we have purchased through working with Eddie. I was very specific on what I wanted, Between family, friends and ourselves, this is the fourth vehicle we have purchased through working with Eddie. I was very specific on what I wanted, and Eddie and the team at Gary Crossley did not give up on finding exactly what I wanted. They all treated us very fairly, and did everything they could to make the buying processes fast and friendly. More
Great Buying experience We have purchased our third new Ford from Gary Crossley and it will not be our last. Gary Crossley Ford has been very fair to work with, they have nev We have purchased our third new Ford from Gary Crossley and it will not be our last. Gary Crossley Ford has been very fair to work with, they have never low balled us on our trade-ins and have done a great job making us feel like we left with a great deal. More
Professional and courteous From the time my wife and I arrived at Gary Crossley Ford we were treated professionally and courteous at all times. Our sales person Danny Elizondo From the time my wife and I arrived at Gary Crossley Ford we were treated professionally and courteous at all times. Our sales person Danny Elizondo greeted us at the dealership and answered all our questions and was actually quite pleasant to be around. I feel confident that this won't be the only time we purchase a vehicle here. Well done. More
Fast, efficient, courteous The service was fast with check in. The service was efficient with content. The serviceman was courteous and helpful with his responses and customer s The service was fast with check in. The service was efficient with content. The serviceman was courteous and helpful with his responses and customer service skills. More
Great Job Sales was wonderful and service was great, very helpful, friendly. .. made this rough time much easier. Tim held my hand and all the service people t Sales was wonderful and service was great, very helpful, friendly. .. made this rough time much easier. Tim held my hand and all the service people treat me with respect. More
Pleasant experience. This dealership is easy to work with. Everyone was nice, sales staff was helpful but not pushy. Only complaint was in finance. Was offered only the mo This dealership is easy to work with. Everyone was nice, sales staff was helpful but not pushy. Only complaint was in finance. Was offered only the most expensive warranty, and not asked any questions to find out actual driving habits to determine the true amount of warranty miles actually needed. only after my hesitation, was I finally offered a more realistic option. Otherwise I would say that yes, I would return to this dealership for another purchase More
Great family friendly and exceptional team of professionals. My wife and I have been happily married for over 15 years...and we have purchased 9 vehicles in that amount of time. We've purchased new from Blue Spr My wife and I have been happily married for over 15 years...and we have purchased 9 vehicles in that amount of time. We've purchased new from Blue Springs Ford, Bob Allen Ford, Thoroughbred Ford and several other non Ford dealerships...none of them earned the opportunity for us to purchase from again. We shopped multiple locations and brands before deciding on one vehicle, every time we were in the market for a vehicle. Patrick was exceptional at being available on our wacky schedule with multiple visits, professional about explaining all features & benefits of the Ford vehicles and most importantly, he listened and explained patiently. I would highly recommend Patrick, this dealership,and will happily shop there again! More
New car Easy purchase from repeat customer. I had dealt previously with my salesman and was satisfied with the results last time and this time was equally smo Easy purchase from repeat customer. I had dealt previously with my salesman and was satisfied with the results last time and this time was equally smooth. We are able to select a car from new stock and receive what I considered to be a fair price on a lease More