
Gary Crossley Ford
Kansas City, MO
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Making Lemonade out of Lemons I recently got my vehicle back after an extended stay that was out of Gary Crossley Fords control, upon okaying a recall to be preformed when I droppe I recently got my vehicle back after an extended stay that was out of Gary Crossley Fords control, upon okaying a recall to be preformed when I dropped my vehicle off for an oil change and tire rotation a part broke that turned out to be on back order and then back order again and again from Lincoln. I appreciate the fact that Crossley Ford kept me updated as the time for the part to come in kept getting pushed back they could fix what they couldn't get the part for, but did keep me in a vehicle to drive and gave me my car back shinny like brand new. More
Mike Murphy and the other members were great to work with. They were courteous and helpful. Mike found the car that had everything we were looking for in a car. I and the other members were great to work with. They were courteous and helpful. Mike found the car that had everything we were looking for in a car. I was referred to your dealership by Natalie and Roger Smith, and I would refer you to friends and family as well. More
Excellent service. Very friendly associates Excellent service very friendly and helpful associates I would recommend this service and dealership to everyone. I feel they provide an honest and c Excellent service very friendly and helpful associates I would recommend this service and dealership to everyone. I feel they provide an honest and customer concern service. More
Excellent service as usual! We always have great timely service when we bring in our Edge. Your service writers are top notch and we appreciate the care and service they give us! We always have great timely service when we bring in our Edge. Your service writers are top notch and we appreciate the care and service they give us! More
Excellent Andrew was extremely nice, friendly, and helpful. He put out more than 100%, especially in helping me with what I really wanted and could live withou Andrew was extremely nice, friendly, and helpful. He put out more than 100%, especially in helping me with what I really wanted and could live without in a new car. There was always someone at the doors to do a meet and greet with a smile, and it was a bit brisk that day. All employees that I saw were very friendly and helpful. I was going for a cup of coffee and the coffee machine was down; a gentleman came thru at that time and told me where I could get one and even offered to go and get me a cup. I couldn't have been treated any better. Thank you!! to all employees for an enjoyable shopping trip!! More
Great Went to a ford dealer earlier in the day and was told no. Went to you guys and drove off with the car I wanted!!! Thank you very much Went to a ford dealer earlier in the day and was told no. Went to you guys and drove off with the car I wanted!!! Thank you very much More
I was able to get more vehicle than I had anticipated, yes! Eddy was very helpful in finding just the right vehicle for me. I was very pleased with Eddy's efforts to find the one for me. I decided not to trad Eddy was very helpful in finding just the right vehicle for me. I was very pleased with Eddy's efforts to find the one for me. I decided not to trade-in my other vehicle, but prior to that decision I was given special consideration because what the owner found hanging on my rearview mirror. That's special consideration met a lot to me. More
maintenance repairs to 97 150 Was kept advised as to the necessity for repairs and as to cost as well. Thus far the vehicle is doing ok. I will have more comments as the vehicle Was kept advised as to the necessity for repairs and as to cost as well. Thus far the vehicle is doing ok. I will have more comments as the vehicle is driven,,,,,, More
Made purchasing a new vehicle easy. We are always treated as valued customers at Gary Crossley Ford. That's why we have purchased five vehicles from this dealership in the past 8 years. We are always treated as valued customers at Gary Crossley Ford. That's why we have purchased five vehicles from this dealership in the past 8 years. Eddie McCormick always goes above and beyond to get us the best deal. More
Very pleased I was very pleased with the timing of my appointment and the service I got. Gary Crossley ford has always taken care of my car needs and service. Staf I was very pleased with the timing of my appointment and the service I got. Gary Crossley ford has always taken care of my car needs and service. Staff is always friendly More