Gary Crossley Ford
Kansas City, MO
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Good day I went into Crossley with the intention of looking at the Ford vanm which I thought inadequate for my needs, merely to fulfill a promise to look. I dr I went into Crossley with the intention of looking at the Ford vanm which I thought inadequate for my needs, merely to fulfill a promise to look. I drove one and talked to the salesman, Danny Espinosa. Danny understood my issues comoltely and showed me a nearly new Chrysler Town & country. It was perfect for our needs. I stole it. More
Friendly My experience was awesome. Andrew, Tim and Jeff were all a pleasure to work with. I live in midtown but for sure will be back to purchase my next ca My experience was awesome. Andrew, Tim and Jeff were all a pleasure to work with. I live in midtown but for sure will be back to purchase my next car. More
Knowledgeable; friendly; supportive Very confident in service of my previous vehicle which other dealerships had been unable to repair. Purchased a new Ford Flex. Dealership brought i Very confident in service of my previous vehicle which other dealerships had been unable to repair. Purchased a new Ford Flex. Dealership brought it in from out-of-state, dealer prepped, and delivered it on my time schedule. Excited about my purchased. More
Great Staff To start my experience was by far the best I've ever received when purchasing a new car. The whole process was smooth and enjoyable. Then they offer To start my experience was by far the best I've ever received when purchasing a new car. The whole process was smooth and enjoyable. Then they offered a free sync class with Frankie on Saturday. She did an outstanding job with her presentation. I would recommend this dealership to everyone I know. More
Making Lemonade out of Lemons I recently got my vehicle back after an extended stay that was out of Gary Crossley Fords control, upon okaying a recall to be preformed when I droppe I recently got my vehicle back after an extended stay that was out of Gary Crossley Fords control, upon okaying a recall to be preformed when I dropped my vehicle off for an oil change and tire rotation a part broke that turned out to be on back order and then back order again and again from Lincoln. I appreciate the fact that Crossley Ford kept me updated as the time for the part to come in kept getting pushed back they could fix what they couldn't get the part for, but did keep me in a vehicle to drive and gave me my car back shinny like brand new. More
Mike Murphy and the other members were great to work with. They were courteous and helpful. Mike found the car that had everything we were looking for in a car. I and the other members were great to work with. They were courteous and helpful. Mike found the car that had everything we were looking for in a car. I was referred to your dealership by Natalie and Roger Smith, and I would refer you to friends and family as well. More
Excellent service. Very friendly associates Excellent service very friendly and helpful associates I would recommend this service and dealership to everyone. I feel they provide an honest and c Excellent service very friendly and helpful associates I would recommend this service and dealership to everyone. I feel they provide an honest and customer concern service. More
Excellent service as usual! We always have great timely service when we bring in our Edge. Your service writers are top notch and we appreciate the care and service they give us! We always have great timely service when we bring in our Edge. Your service writers are top notch and we appreciate the care and service they give us! More
Excellent Andrew was extremely nice, friendly, and helpful. He put out more than 100%, especially in helping me with what I really wanted and could live withou Andrew was extremely nice, friendly, and helpful. He put out more than 100%, especially in helping me with what I really wanted and could live without in a new car. There was always someone at the doors to do a meet and greet with a smile, and it was a bit brisk that day. All employees that I saw were very friendly and helpful. I was going for a cup of coffee and the coffee machine was down; a gentleman came thru at that time and told me where I could get one and even offered to go and get me a cup. I couldn't have been treated any better. Thank you!! to all employees for an enjoyable shopping trip!! More
Great Went to a ford dealer earlier in the day and was told no. Went to you guys and drove off with the car I wanted!!! Thank you very much Went to a ford dealer earlier in the day and was told no. Went to you guys and drove off with the car I wanted!!! Thank you very much More