Gary Crossley Ford

Excellent! Wouldn't go anywhere else! The customer service is amazing! My service was fast and efficient! I thank the dealership for going above and beyond! Wouldn't go anywhere else! The customer service is amazing! My service was fast and efficient! I thank the dealership for going above and beyond! More

New Car Purchase This is the second new car we have purchased at Crossley Ford. The salesman who sold us our first new Fusion no longer works there, so Dave Norton had This is the second new car we have purchased at Crossley Ford. The salesman who sold us our first new Fusion no longer works there, so Dave Norton had emailed, letting us know that he would be glad to help us with our car purchases in the future. It happened that my Fusion got totaled and we had to get a new car. Dave was good enough to offer us a discounted price, and was able to quickly find the car that I wanted, even though it had to be driven from St. Louis. Our sale was completed and car delivered within 5 days. We were also impressed by other employees--Rick Lynn and Frankie Petty. Everyone was extremely helpful, and we will continue to look at Crossley Ford first for our future needs. More

Great Car Buying Experience We have bought two vehicles with Gary Crossley Ford. Both experiences have been great from the salesman to the financing. Will definitely be return c We have bought two vehicles with Gary Crossley Ford. Both experiences have been great from the salesman to the financing. Will definitely be return customers. More

New vehicle purchase Totally satisfied with my experience and feel I was taken care of in a very timely and professional manner. Gene Burgen appears to be a very honest i Totally satisfied with my experience and feel I was taken care of in a very timely and professional manner. Gene Burgen appears to be a very honest individual and handles himself in a professional manner. I believe Gene enjoys what he is doing and is a great represents for Gary Crossley Ford! I do believe I could have received a better trade in value on my former F-150 although I do realize we all have to make money Thanks to all. Ed Hankel More

Polite and effecient After my service I commended the employees for their politeness, which is something you don't experience everyday from people working in customer serv After my service I commended the employees for their politeness, which is something you don't experience everyday from people working in customer service today. More

Much Much Improved 4 month ago I went here to purchase a new Fusion...the experience was awful and I left the review stating so. This week I purchased a new Mustang, mo 4 month ago I went here to purchase a new Fusion...the experience was awful and I left the review stating so. This week I purchased a new Mustang, money is money so I went to every dealer in the area, and as a last resort, I went back and tried again with Gary Crosley Ford. I must say, this visit was a total 180 from last time, and I did find out the person I dealt with last time was no longer there. Sam Dorsey, worked his a$$ off to find me the right vehicle, and it took some time.....I was never pushed or pressured in any decision from start to finish. Perhaps last time i just had a bad sales person....it happens....but very very pleased this time....from the price to the delivery of the vehicle. More

The service department did as they promised Recall notices completed and provided a loaner car. The dealership also washed my car. Thank you for your prompt service you made it an enjoyable expe Recall notices completed and provided a loaner car. The dealership also washed my car. Thank you for your prompt service you made it an enjoyable experience More

VeryGood They were very helpful and got my edge fixed. I bought my edge there and they have always fixed whatever I took it in for. They were very helpful and got my edge fixed. I bought my edge there and they have always fixed whatever I took it in for. More

Very good This was one of my best car shopping experiences I've had in a long time.staff was very nice and my favorite part was they were not pushy at all they This was one of my best car shopping experiences I've had in a long time.staff was very nice and my favorite part was they were not pushy at all they simply asked what we were looking for and worked with us to get the payments we wanted. Thanks again More

Finally an easy in and out experience with two hours. The sales staff was great, worked with all of our concerns except one. The second remote keyless entry. We will wait till Monday 15th to see if it sho The sales staff was great, worked with all of our concerns except one. The second remote keyless entry. We will wait till Monday 15th to see if it shows up. We do not believe that we should be responsible for the purchase of another remote access to our vehicle, since we did not take it in for the previous owners trade. This is an expensive item. More