Gary Crossley Ford
Kansas City, MO
Filter Reviews by Keyword
By Type
Showing 815 reviews
The service department did as they promised Recall notices completed and provided a loaner car. The dealership also washed my car. Thank you for your prompt service you made it an enjoyable expe Recall notices completed and provided a loaner car. The dealership also washed my car. Thank you for your prompt service you made it an enjoyable experience More
VeryGood They were very helpful and got my edge fixed. I bought my edge there and they have always fixed whatever I took it in for. They were very helpful and got my edge fixed. I bought my edge there and they have always fixed whatever I took it in for. More
Very good This was one of my best car shopping experiences I've had in a long time.staff was very nice and my favorite part was they were not pushy at all they This was one of my best car shopping experiences I've had in a long time.staff was very nice and my favorite part was they were not pushy at all they simply asked what we were looking for and worked with us to get the payments we wanted. Thanks again More
Finally an easy in and out experience with two hours. The sales staff was great, worked with all of our concerns except one. The second remote keyless entry. We will wait till Monday 15th to see if it sho The sales staff was great, worked with all of our concerns except one. The second remote keyless entry. We will wait till Monday 15th to see if it shows up. We do not believe that we should be responsible for the purchase of another remote access to our vehicle, since we did not take it in for the previous owners trade. This is an expensive item. More
Service was above and beyond Staff was super friendly and courteous. They went out of their way in assisting me not only with the scheduled service but also with teaching me about Staff was super friendly and courteous. They went out of their way in assisting me not only with the scheduled service but also with teaching me about my remote start and where to find the settings. Great experience! More
Auto Service Received service in excellent time at this dealership.I will continue to bring my vehicles to this dealership for service in the future. I will do thi Received service in excellent time at this dealership.I will continue to bring my vehicles to this dealership for service in the future. I will do this because the service is great. More
Friendly and easy Everyone is always very personable and helpful. I appreciated the personal care and did not feel pressured. I love the free carwashes, and the ext Everyone is always very personable and helpful. I appreciated the personal care and did not feel pressured. I love the free carwashes, and the extended customer care. More
Gene and Todd I had a great experience buying my truck Gene was very knowledgeable and helpful Todd in finance was great he knew his stuff and new how to explain I had a great experience buying my truck Gene was very knowledgeable and helpful Todd in finance was great he knew his stuff and new how to explain it More
Great Deal My experience with Crossely Ford has been nothing but a great experience. I recommend to all I know who are looking for a good fair deal. I came int My experience with Crossely Ford has been nothing but a great experience. I recommend to all I know who are looking for a good fair deal. I came into Crossley as a whim on my way home and it became a great experience. Andrew the salesman was knowledgeable, and the closing was quite a calm experience. I would recommend as I said before. Was also called a few days later to see how things are going. Which was a great PR call. Very Happy Camper.... More
Recall work Had my Fusion services at Gary Crossely Ford, they preformed a very good job and fast. It is a great pleasure to deal with this dealership. Had my Fusion services at Gary Crossely Ford, they preformed a very good job and fast. It is a great pleasure to deal with this dealership. More