
Gary Crossley Ford
Kansas City, MO
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Sync class We attended a Sync class given by Frankie Petty. The class was very helpful. Frankie was well prepared, well organized and very knowledgable. All of t We attended a Sync class given by Frankie Petty. The class was very helpful. Frankie was well prepared, well organized and very knowledgable. All of the questions we had were answered, as well as a few we hadn't even thought of. Frankie is a wonderful presenter, was very patient and very helpful. The service we have received from Crossley Ford has been terrific and I would not hesitate to return with future questions. More
Collision Repair The collision repair center did an excellent job in repairing the damage on the passenger door of my 2015 Taurus. you could not tell that door had bee The collision repair center did an excellent job in repairing the damage on the passenger door of my 2015 Taurus. you could not tell that door had been repaired, and the car was clean inside and out. Excellent job by all in the collision center. More
overall great dealership Found a little issue with our 2013 Edge during the Quick Lane oil change and tire rotation. They wanted to check it out and make sure all was ok. Th Found a little issue with our 2013 Edge during the Quick Lane oil change and tire rotation. They wanted to check it out and make sure all was ok. They immediately scheduled it in to service, got me a car to drive and fixed the little issue that had arisen. They were prompt, courteous and did exactly what they said they would, when they said they would do. Can't ask for better! More
Total experience Excellent sales, service and follow through. Would recommend friends/family. Greeted immediately, generous sales follow through, opportunities crea Excellent sales, service and follow through. Would recommend friends/family. Greeted immediately, generous sales follow through, opportunities created at financing and committed service guarantees provided. More
Great experience I bought a 2014 Ford Escape. Kyle Walker was awesome! He answered all my questions and really took his time and addressed all my needs. The entire sta I bought a 2014 Ford Escape. Kyle Walker was awesome! He answered all my questions and really took his time and addressed all my needs. The entire staff was great! I would definitely go back to buy another car from Kyle. More
Very satifactory We have brought our last two vehicles from this company and our salesman was Tim. He was up front with and worked to give us the best deal. I would We have brought our last two vehicles from this company and our salesman was Tim. He was up front with and worked to give us the best deal. I would recommend him to our friends and family. More
Great Everything was great. Everyone very helpful. Our salesman Dan was wonderful. My husband &go laughed when we pulled into your lit and he was standing o Everything was great. Everyone very helpful. Our salesman Dan was wonderful. My husband &go laughed when we pulled into your lit and he was standing out there like he was waiting in us to get there. He got a cart and took us right go the fusions which is what we wanted. This is the 3 rd fusion we have bought from Gary Ctossley and would not buy any thing else. More
Great Experience I really like the service and care I`ve been given .Everyone of the sales force and those who help you through your purchase are top notch. I really like the service and care I`ve been given .Everyone of the sales force and those who help you through your purchase are top notch. More
good service Good service in a timely manner. I will be back for oil change and tire rotation. Replacing air filter and wipers I will do myself. Good service in a timely manner. I will be back for oil change and tire rotation. Replacing air filter and wipers I will do myself. More
excellent service as always. Excellent service as always . Service advisors always very helpful. Really like the carwash. Convenience to the Ford dealership and service very impo Excellent service as always . Service advisors always very helpful. Really like the carwash. Convenience to the Ford dealership and service very important to us. We will be back. Thank you More