
Gary Crossley Ford
Kansas City, MO
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It was great The salesman that I had Gene was great. He spent most of the day with me , about 7 hours, showing me different fusions and looking some up for me as The salesman that I had Gene was great. He spent most of the day with me , about 7 hours, showing me different fusions and looking some up for me as well. During that whole time, he never got pushy or agitated. That's what made the experience great. More
Everyone of my visits to your Quick Lane service has been ex My experience with the Quick Lane Service Center has been that I am greeted quickly and friendly, my reason for the visit efficiently ascertained, and My experience with the Quick Lane Service Center has been that I am greeted quickly and friendly, my reason for the visit efficiently ascertained, and a time for completion of the service determined according to my needs. If I choose to wait, the lounge is comfortable with free coffee service and reading material. I would easily recommend the Quick Lane service to family members and friends. . More
Impressed Everything just went so smoothly I couldn't have gotten better service. Awesome A+. I would most definitely give gary crossley ford my business. I wi Everything just went so smoothly I couldn't have gotten better service. Awesome A+. I would most definitely give gary crossley ford my business. I will be returning soon. More
Great Experience Bryon was great, no pressure, fast service, excellent follow up services, and an overall great experience. I will be back to buy my next vehicle from Bryon was great, no pressure, fast service, excellent follow up services, and an overall great experience. I will be back to buy my next vehicle from Crossley Ford. More
Great Service I took my car in to have recall repairs and an oil change while I was out of town. I received voicemails with updates when each service had been compl I took my car in to have recall repairs and an oil change while I was out of town. I received voicemails with updates when each service had been completed, as well as reassurance that my car would be done and waiting for me when I got back into town. We picked it up on our way home from the airport, with no waiting! More
Service "above and beyond" - Thank You Gene Burgen! Over the years I have purchased several different Trucks and Cars and nost generally they have all been from different dealerships. Since my first pur Over the years I have purchased several different Trucks and Cars and nost generally they have all been from different dealerships. Since my first purchase from Gene Burgen at Gary Crossley and I have returned multiple times for both buisness and personal truck purchases. The once long and painfull process of purchasing a vehichle has been eleviated since doing buisness with Gary Crossley as I have found that once working with Gene he is able to start my search before i am even at the dealership. I can just let Gene know what i am looking for and when i arrive he alreayd has the truck I am looking for makign the purchasing process very efficient and without stress. I have purchased multiple trucks in the last couple years and my most recent purchase I traveled from North Carolina knowing that the truck I was looking for would be waiting and at price I could count on. I will continue to do buisness with Gene even though I may 1200 miles away I know he will go above and beyond to assure I find the Truck / Car I am looking for a price unmatched by other Dealerships. Thank you again ! More
Excellent service. They provided excellent service. Informed me of the charges and obtained my approval. Offered a loaner vehicle if the repairs were not completed on They provided excellent service. Informed me of the charges and obtained my approval. Offered a loaner vehicle if the repairs were not completed on my schedule More
Communication The communication on the service being completed on my vehicle was excellent. Keeping me informed throughout the day was a nice touch in which you do The communication on the service being completed on my vehicle was excellent. Keeping me informed throughout the day was a nice touch in which you don't get most places these days. More
Another great experience Took my truck in for oil change and tire rotation. Completed on time as promised with quality. Take all my cars for service and will continue to for f Took my truck in for oil change and tire rotation. Completed on time as promised with quality. Take all my cars for service and will continue to for future service needs. More
Very efficient and friendly. Excellent team of employees. All very helpful with all of my vehicle needs. Would defiantly recommend to others! Was patient and didn't push me to mak Excellent team of employees. All very helpful with all of my vehicle needs. Would defiantly recommend to others! Was patient and didn't push me to make a decision without looking at all the options. Took time to follow up to ensure I was happy with my purchase. More