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Gary Crossley Ford

Kansas City, MO

4.1
815 Reviews
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8050 N Church Rd.

Kansas City, MO

64158

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Showing 815 reviews

June 13, 2016

JC's adventure The experience was good as usual. They took a little longer than I wanted but what can you expect when you don't make an appointment, just drive in. More

by truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady
June 12, 2016

great very friendly, quick and through.Came in early they got me in within 15 mins. Loved it.I will defiantly use them again. The Quick lube is the best I h More

by tina eiken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rick
June 12, 2016

Excellent repair work I am very happy with the repair work made to my vehicle. Looks great. Initially, Frank Buck was handling the repairs to my vehicle. When I inquired More

by Allan Williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Buck
June 10, 2016

Great, quick, courteous service Valorie was very pleasant and helpfu. They were very busy at 7:00 am when opening, but I was still was out of there by 8:00 am, which was important a More

by Steve M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valorie
June 09, 2016

Service was great on the trip Had oil change and check of everything and was satisfied with the results, I'm not used to being told everything appear in great shape. Normally I get More

by skeeter941
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont know
June 09, 2016

Excellent service in all phases Came in to buy a Crossley custom truck and trade mine in and was giving exactly what truck was worth and new truck transaction was easy with all peop More

by Rustydog1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene and Ricky
June 03, 2016

Great customer service! I have gone to Matt Ford for years. Very disappointed in their service. They were always trying to shove extras down Your throat. This was a very go More

by randypat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Cook
Jun 07, 2016 -

Gary Crossley Ford responded

randypat, we wholeheartedly appreciate the ability to show you how we live by our motto on a daily basis: "Experience the Crossley Difference". Essentially, our customers are our top priority, and I'm thankful that Jamie was able to provide you with the best service imaginable, by focusing on your needs, and listening attentively. We hope you enjoy your new truck!

June 03, 2016

Urgent replacement I was upset about the freestyle transmission issue we were not worned about but Karl really helped us out in finding a car in our budget and was a rea More

by Kjdavis05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl
Jun 07, 2016 -

Gary Crossley Ford responded

Kjdavis05, thank you for the kinds words! We're grateful to have been given the opportunity to help you with your automotive needs, and Karl is just one of our many employees who is dedicated to providing a pleasant, professional experience for all of our consumers, regardless of the situation they're in. On behalf of Karl, myself, and everyone at Gary Crossley Ford: THANK YOU!

June 03, 2016

Oil Change In and out fast. Very nice writers. pleasant, let me know what was recommended, but didn't push. Washed vehicle upon delivery. free snacks and cof More

by Fordy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know.
Jun 07, 2016 -

Gary Crossley Ford responded

Thanks, Fordy! We continuously aim to ensure our customers' experience is not only comfortable, but that they are fully-informed about their purchase, and, ultimately, treated like family! CONGRATULATIONS on your new vehicle, and thank you for choosing Gary Crossley Ford!

June 02, 2016

All smiles A-one treatment and top notch staff!! All were pleasant worked hard to get me into the car and very courteous making sure I was comfortable and keepin More

by Jolene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sam and Marcus and financial person
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